Deputy Store Manager: Lead Teams, boost sales & service

Iceland Foods Ltd; Falkirk; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

33 days holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods Ltd is seeking a committed Deputy Manager for our Falkirk store. You will work closely with the Store Manager to lead the team, optimise daily operations, and drive sales while maintaining the highest service standards.

Deliver cost controls, uphold health and safety practices, and foster an inclusive culture where every colleague can thrive. This role requires hands-on leadership and a proactive approach to coaching and development.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for service.

Responsibilities

• Collaborate with the Store Manager to maximise profit and drive store performance.
• Lead and develop the team to deliver excellent customer service and store standards.
• Ensure cash handling and security policies are followed.
• Promote digital and in-store processes to improve availability and cost control.
• Engage with staff through effective communication and coaching.

Skills

Retail management

Leadership

Communication

Customer focus

Problem solving

Prioritization

Job description

Iceland Foods Ltd is seeking a committed Deputy Manager for our Falkirk store. You will work closely with the Store Manager to lead the team, optimise daily operations, and drive sales while maintaining the highest service standards.

Deliver cost controls, uphold health and safety practices, and foster an inclusive culture where every colleague can thrive. This role requires hands-on leadership and a proactive approach to coaching and development.