Deputy Store Manager: Lead Team, Elevate Sales & Service

Iceland Foods; East Midlands; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Holiday allowance

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Supportive culture

Descripción de la vacante

Iceland Foods is seeking a committed Deputy Manager to join our growing business in the United Kingdom. You will work with the Store Manager to maximise profit, lead the team, and ensure seamless store operation, while delivering outstanding customer service.

You will review weekly performance, implement best practices, and develop the team through coaching and effective communication. A hands-on, proactive approach will help you maintain high standards and drive continuous improvement across

Formación

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsabilidades

• Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
• Focus on delivering great availability and cost controls through excellent processes.
• Create a culture of "sell a £, save a £" to maximise store sales and profit.
• Deliver on all agreed KPIs.
• Lead by example to get the best from the team and provide the best service to customers.
• Be approachable and respectful to customers and colleagues.
• Work together with enthusiasm and take action to reduce waste.
• Show consideration for the business and its people.
• Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.

Conocimientos

Retail management

Leadership

Communication

Priority management

Customer service

Problem solving

Multi-site flexibility

Descripción del empleo

Iceland Foods is seeking a committed Deputy Manager to join our growing business in the United Kingdom. You will work with the Store Manager to maximise profit, lead the team, and ensure seamless store operation, while delivering outstanding customer service.

You will review weekly performance, implement best practices, and develop the team through coaching and effective communication. A hands-on, proactive approach will help you maintain high standards and drive continuous improvement across