Deputy Store Manager: Lead Team, Elevate Retail Performance

Iceland Foods Ltd.; Kilmarnock; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Store discount

33 days holiday

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods Ltd. Ayrshire is seeking a committed Deputy Manager to join our Kilmarnock Food Warehouse. Working with the Store Manager you will lead the team, drive store performance, and ensure smooth daily operations.

You will review sales and operations weekly, focus on availability and cost controls, and foster an inclusive, coaching culture to develop colleagues and deliver excellent customer service.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.

Responsibilities

• Lead the store team to maximise profit and ensure smooth operation.
• Review weekly sales, operations and digital performance to drive actions.
• Deliver strong product availability and cost controls through effective processes.
• Create a culture of coaching and recognition to grow talent.
• Support the Store Manager and collaborate with Talking Shop representatives.

Skills

Retail management

Leadership

Communication

Prioritisation

Customer service

Problem solving

Flexibility

Job description

Iceland Foods Ltd. Ayrshire is seeking a committed Deputy Manager to join our Kilmarnock Food Warehouse. Working with the Store Manager you will lead the team, drive store performance, and ensure smooth daily operations.

You will review sales and operations weekly, focus on availability and cost controls, and foster an inclusive, coaching culture to develop colleagues and deliver excellent customer service.