Deputy Store Manager: Lead Team, Elevate Service & Perks

Monsoon; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff uniform allowance

Staff discount across Accessorize, Mon

Job summary

Monsoon is seeking an experienced Deputy Store Manager for the Canary Wharf Accessorize store. You will lead by example in customer service, product knowledge and acting as a brand ambassador, while supporting the Store Manager on team development and store operations.

You will drive performance, maintain brand standards, and promote services such as piercing, with a flexible schedule to cover variable days across the week.

Qualifications

• Experience of managing a team; excellent people leadership and coaching.
• Customer-focused with passion for brand experience and excellence.
• Flexible and capable of working variable days and hours.

Responsibilities

• Lead and develop the store team to deliver exceptional customer service and product knowledge.
• Support Store Manager with staff development and succession planning for the store and wider business.
• Ensure store operations and administration are completed accurately and on time.
• Drive Visual Merchandising and in-store presentation in line with brand guidelines.
• Promote piercing services and deliver them professionally to customers.
• Be flexible to work variable days and hours across the week.
• Support other local branches as required.

Skills

Team management

Customer service

Brand ambassador

Visual Merchandising

Job description

Monsoon is seeking an experienced Deputy Store Manager for the Canary Wharf Accessorize store. You will lead by example in customer service, product knowledge and acting as a brand ambassador, while supporting the Store Manager on team development and store operations.

You will drive performance, maintain brand standards, and promote services such as piercing, with a flexible schedule to cover variable days across the week.