Deputy Store Manager - Accessorize - Canary Wharf

Monsoon Accessorize; Greater London; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Exciting bonus scheme

Staff Uniform Allowance

Staff discount across Accessorize, Mon

Zusammenfassung

Monsoon Accessorize is seeking an experienced Deputy Store Manager for our Canary Wharf store. You will lead by example in delivering exceptional customer service, product knowledge and brand representation to drive store performance.

In this role you will support the Store Manager with team development, succession planning, and operational administration while promoting inclusive values and a positive, high-energy environment.

Qualifikationen

• Experience of managing a team.
• Passion, drive, resilience and a can-do approach.
• Decision making with ownership.
• Excellent customer service delivery.

Aufgaben

• Support the Store Manager to develop the team and deliver outstanding customer service.
• Identify strengths and development needs to create a succession plan.
• Manage the store team to stay motivated, knowledgeable and exceed expectations.
• Assist with store operations and timely communications.
• Support nearby branches as needed.
• Ensure visual merchandising guidelines are implemented effectively.
• Promote and deliver piercing services to customers.
• Remain flexible to work varied days and hours.

Kenntnisse

Team management

Customer service

Leadership

Planning

Organisation

Jobbeschreibung

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80's, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Deputy Store Manager to join our Canary Wharf Accessorize store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

In This Role You Will

• Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.


• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.


• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations


• Support the Store Manager in operational administration and ensure communication is completed on time.


• Provide support to other local branches as and when required.


• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.


• We offer piercing to our customers, and you would promote and deliver this with your team.


• Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers

• Experience of managing a team


• An individual who demonstrates, passion, drive, resilience, and a can-do approach


• Decision making ability and a sense of ownership to take responsibility


• Has a proven examples of delivering excellence in customer service both personally and through their team


• Confident to take ownership with a sense of responsibility.


• Communicates openly and effectively


• Demonstrates planning and organisational skills.

Joining Us Your Benefits Would Include

• A competitive salary


• Exciting bonus scheme


• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories


• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online


• An additional day's holiday to celebrate your birthday

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.