Deputy Store Manager - Lead Team, Drive Sales & Service

Iceland Foods Ltd; Matlock; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

15% discount

33 days holiday

Christmas vouchers

Refer a Friend

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods Ltd. is seeking a committed Deputy Manager to join our growing business in the Matlock area. You will collaborate with the Store Manager to maximise profit, lead the team, and ensure a seamless operation while focusing on exceptional customer service.

Your role will involve reviewing weekly performance, driving improvements, and upskilling the team through coaching and development. A proactive approach to health, safety, and policy compliance is essential.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Lead the team to maximise store performance and deliver seamless operations.
• Collaborate with the Store Manager to maximise profit and drive action.
• Foster an inclusive culture and develop talent through coaching and feedback.
• Ensure cash handling, safety, and policy compliance across the store.
• Own daily operational standards and customer service excellence.
• Communicate effectively with the team and provide regular feedback.

Skills

Retail management

Leadership

Communication

Prioritisation

Customer focus

Problem-solving

Multi-store work

Job description

Iceland Foods Ltd. is seeking a committed Deputy Manager to join our growing business in the Matlock area. You will collaborate with the Store Manager to maximise profit, lead the team, and ensure a seamless operation while focusing on exceptional customer service.

Your role will involve reviewing weekly performance, driving improvements, and upskilling the team through coaching and development. A proactive approach to health, safety, and policy compliance is essential.