Deputy Manager – Drive Team & Store Profit

Iceland Foods Ltd; Swansea; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discount 15%

33 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid support

Career progression

Job summary

Iceland Foods is seeking a committed Deputy Manager to work alongside the Store Manager, driving store performance and leading a team to deliver excellent service. You will be responsible for revenue, efficiency, and the customer experience on the shop floor and back-office operations.

In this role you’ll develop staff, maintain high standards, and ensure processes, health and safety, and security policies are fully implemented.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead store performance, review weekly sales, operations and digital metrics to drive actions.
• Support Store Manager to maximise profit, ensure great customer service and smooth store operation.
• Ensure cash handling and security policies are followed and health and safety guidelines are respected.

Skills

Retail management

Leadership

Communication

Prioritisation

Customer service

Problem solving

Job description

Iceland Foods is seeking a committed Deputy Manager to work alongside the Store Manager, driving store performance and leading a team to deliver excellent service. You will be responsible for revenue, efficiency, and the customer experience on the shop floor and back-office operations.

In this role you’ll develop staff, maintain high standards, and ensure processes, health and safety, and security policies are fully implemented.