Deputy Store Manager: Lead Team, Drive Growth & Service

Trotters Childrenswear & Accessories Limited; England; On-site; GBP 34,000 - 42,000; Full time

Job summary

Trotters Childrenswear & Accessories Limited in the United Kingdom is seeking a Deputy Manager to lead store teams and drive performance across KPI pillars. You will work closely with the Location Manager and Regional Manager to inspire, train, and develop staff, maximise sales, and maintain brand standards.

The role involves coaching on product knowledge, visual merchandising, and customer service. A strong focus on recruitment, training, and ensuring compliance with store processes is

Qualifications

• A passionate and engaging manager with experience leading retail teams.
• Ability to coach and develop high-performing store teams.
• Strong commercial awareness with a focus on KPI delivery.

Responsibilities

• Partner with the Location Manager and wider management to achieve location KPI targets across 4 pillars.
• Drive team participation, engagement, and initiative to achieve excellence.
• Maintain knowledge of location commercials, analyse data, and implement improvements.
• Capture customer data at POS and translate insights into increased sales and loyalty.
• Coach teams to deliver natural sales using the Trotters Touch.
• Utilise merchandising and replenishment knowledge to keep the store looking its best.

Skills

Retail leadership

Team coaching

Commercial acumen

Customer service excellence

Performance management

Tools

Quinyx

Eurostop

Job description

Trotters Childrenswear & Accessories Limited in the United Kingdom is seeking a Deputy Manager to lead store teams and drive performance across KPI pillars. You will work closely with the Location Manager and Regional Manager to inspire, train, and develop staff, maximise sales, and maintain brand standards.

The role involves coaching on product knowledge, visual merchandising, and customer service. A strong focus on recruitment, training, and ensuring compliance with store processes is