Deputy Store Manager: Lead Team, Boost Profit

Iceland Foods Ltd; Derry/Londonderry; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

15% discount in Iceland/The Food WAare

33 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid

Career development

Supportive environment

Job summary

Iceland Foods Ltd is seeking a committed Deputy Manager to join our team in Northern Ireland. Working with the Store Manager, you will maximise store profit, lead a team, and ensure seamless store operations. You will drive engagement, uphold service standards, and coach staff to deliver excellent customer experiences.

You will be responsible for daily processes, security compliance, and proactive problem solving to keep customers happy and the store running efficiently.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Maximise Profit: review sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
• Deliver great availability and cost controls through excellent processes.
• Create a culture of 'sell a £, save a £' to maximise store sales and profit.
• Deliver on all agreed KPIs.
• Lead the team, engage, develop & retain great people.
• Ensure store walk is completed daily and health and safety policies are followed.
• Lead by example and coach the team to deliver consistent operational standards.

Skills

Retail management experience

Leadership

Communication

Customer service

Problem-solving

Job description

Iceland Foods Ltd is seeking a committed Deputy Manager to join our team in Northern Ireland. Working with the Store Manager, you will maximise store profit, lead a team, and ensure seamless store operations. You will drive engagement, uphold service standards, and coach staff to deliver excellent customer experiences.

You will be responsible for daily processes, security compliance, and proactive problem solving to keep customers happy and the store running efficiently.