Deputy Store Manager: Lead People & Store Operations

Iceland Foods Ltd; Irvine; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Discount in Iceland & The Food Warehse

33 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid

Career progression

Job summary

Iceland Foods Ltd in Irvine, United Kingdom, is seeking a committed Deputy Manager to work with the Store Manager to maximise profit, lead the team, and deliver a seamless store operation.

The role emphasises engaging and developing staff, upholding robust processes and health and safety, and delivering excellent customer service across the store, with flexibility to support multiple locations as needed.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Maximise store profit by reviewing sales, operations and digital performance and driving actions.
• Lead and develop the team, ensure engagement, and manage performance through effective coaching.
• Maintain best-in-class processes, cash handling, security and health & safety compliance.
• Deliver outstanding customer service and support the Store Manager in day-to-day operations.

Skills

Retail management

Leadership

Communication

Prioritisation

Customer service

Problem solving

Flexibility across stores

Job description

Iceland Foods Ltd in Irvine, United Kingdom, is seeking a committed Deputy Manager to work with the Store Manager to maximise profit, lead the team, and deliver a seamless store operation.

The role emphasises engaging and developing staff, upholding robust processes and health and safety, and delivering excellent customer service across the store, with flexibility to support multiple locations as needed.