Deputy Store Manager: Lead a New Store & Inspire Guests

The Works; West Stow; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

25% Colleague Discount

MyWorks

Family Friendly Leave

Holiday 33 days incl bank holidays

Can-Do Academy

Stream – wage access

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Job summary

The Works is opening a new store in November 2026. We are seeking a Retail Deputy Manager to support the Store Manager, lead a small team, drive sales, maintain high standards, and ensure smooth daily operations.

You will mentor colleagues, handle stock, merchandising, and customer service, and cover shifts as needed. This role offers hands-on leadership in a fast-paced retail environment across the West Stow store in England.

Qualifications

• Experience leading a team in a retail setting.
• Strong communication and interpersonal skills.
• Customer-focused with a passion for great service.
• Ability to manage stock, merchandising and store processes.
• Experience coaching and developing team members.

Responsibilities

• Support the Store Manager in leading the team to deliver excellent service and hit store targets.
• Take ownership of stock management, merchandising, and compliance.
• Lead by example on the shop floor with high standards for service and teamwork.
• Coach and develop team members, giving feedback to help them grow.
• Cover store management in the Store Manager's absence; ensure smooth day-to-day operations.
• Assist with recruitment, onboarding and training of new staff.
• Monitor performance and contribute ideas to improve sales and efficiency.
• Ensure health & safety, cash handling and loss prevention procedures.

Skills

Leadership

Communication

Customer service

Retail experience

Stock control

Merchandising

Coaching

Team motivation

Job description

The Works is opening a new store in November 2026. We are seeking a Retail Deputy Manager to support the Store Manager, lead a small team, drive sales, maintain high standards, and ensure smooth daily operations.

You will mentor colleagues, handle stock, merchandising, and customer service, and cover shifts as needed. This role offers hands-on leadership in a fast-paced retail environment across the West Stow store in England.