Deputy Store Manager – Drive Profit & Lead People

Iceland; Irvine; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15% discount in Iceland stores

33 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid support

Career progression opportunities

Descripción de la vacante

Iceland in Irvine is seeking a committed Deputy Manager to work with the Store Manager, maximise store profit, lead the team, and deliver exceptional customer service. You will oversee daily operations, drive KPI performance, and ensure robust processes across cash handling, stock availability, and health and safety.

In this role you will coach and develop colleagues, foster inclusion, and model a hands-on leadership style while ensuring a welcoming, efficient store experience for every customer.

Formación

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.

Responsabilidades

• Maximise profit by reviewing sales, operations and digital performance weekly.
• Deliver great availability and cost controls through robust processes.
• Lead the team, drive engagement and develop talent.
• Ensure cash handling, security policies and daily store routines.
• Deliver the best digital service by following store processes.
• Ensure legal compliance and health & safety policies across the store.

Conocimientos

Retail management

Leadership

Communication

Customer focus

Problem-solving

Prioritisation

Descripción del empleo

Iceland in Irvine is seeking a committed Deputy Manager to work with the Store Manager, maximise store profit, lead the team, and deliver exceptional customer service. You will oversee daily operations, drive KPI performance, and ensure robust processes across cash handling, stock availability, and health and safety.

In this role you will coach and develop colleagues, foster inclusion, and model a hands-on leadership style while ensuring a welcoming, efficient store experience for every customer.