Deputy Service Manager — Lead & Develop Supported Living

HFT; Coalway; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

33 days annual leave

Award-winning training and career dev.

Wagestream – flexible pay options

Wellbeing support (Digital GP, CounseI

Discounts on mobiles and life cover

Family-friendly policies and return-to

Job summary

Hft is a leading social care provider in the UK. We are seeking a Deputy Service Manager to work closely with the Service Manager to create supported living services that offer genuine choice, independence, and opportunities to achieve goals.

You will lead and inspire your team to deliver safe, inclusive, person-centred support, turning everyday moments into meaningful experiences that promote dignity and skill-building for learning-disabled adults.

Qualifications

• Experience managing supported living services for learning disabled adults.
• Level 4 Lead Practitioner Diploma in Adult Care or Level 3 diploma with apprenticeship willingness.
• Strong leadership skills that inspire and develop teams.
• Proactive, solution-focused approach to delivering excellent services.
• Excellent communication and relationship-building skills.

Responsibilities

• Spend at least 20% of time on shift, mentoring staff and role-modeling best practice.
• Lead by example, promoting kindness, respect and person-centred values.
• Coordinate and oversee person-centred support across multiple services.
• Keep services safe, compliant and focused on positive outcomes.
• Observe and provide constructive feedback for improvement.
• Develop and empower the team to growth.
• Build open relationships with families, carers and external agencies.
• Support the Service Manager and participate in on-call rota.

Skills

Supported living mgmt

Leadership

Communication

Relationship-building

Problem-solving

Education

Level 4 Diploma in Adult Care

Level 3 Diploma in Adult Care

Job description

Hft is a leading social care provider in the UK. We are seeking a Deputy Service Manager to work closely with the Service Manager to create supported living services that offer genuine choice, independence, and opportunities to achieve goals.

You will lead and inspire your team to deliver safe, inclusive, person-centred support, turning everyday moments into meaningful experiences that promote dignity and skill-building for learning-disabled adults.