The role supports the Registered Manager across several Choice Support care services for people with learning disabilities, autism and mental health needs, deputising when they are absent. The postholder leads Team Managers and Support Workers to keep support safe and CQC-compliant. The post is 20 hours a week, with flexible hours and on-call duty. Applicants need two years' management experience and no visa sponsorship is offered.
What the job involves
- Work with the Registered Manager to ensure support meets CQC rules, funder requirements and company policies
- Deputise for the Registered Manager in their absence across several services
- Lead Team Managers and Support Workers, supporting their development through training and feedback
- Support recruitment, inductions and staffing to keep services safe
- Ensure support is person-centred, encourages independence and helps people reach their goals
- Ensure support with health, medication and finances is safe
- Build strong, trusting relationships with families and professionals
- Act as a key point of contact and keep teams informed and motivated
- Take part in the on-call rota when needed
- Help with rotas and ensure safe staffing
- Ensure records are accurate and person-centred, and that concerns are acted on quickly
Qualifications
- Level 4 qualification in Health and Social Care, or Level 5 Diploma in Leadership and Management for Adult Care (or working towards it)
Experience
- At least two years managing more than one social care service or leading managers in a care setting
- Experience of managing budgets, staffing and team or service performance
Skills & knowledge
- Good knowledge of CQC rules and standards
- Understanding of key legislation including the Care Act, Mental Capacity Act and safeguarding
- Strong communication and leadership skills
- Use of Word, Excel, Outlook, Teams and care management systems (Nourish, Zellis MyView, Sona)
- Organised, with accurate record keeping and an understanding of confidentiality
- Kind, positive and flexible, with good listening skills
Checks & eligibility
- DBS check
- Reference checks and review of work history
- Right to work in the UK without visa sponsorship