Deputy Property Manager

300 North Limited; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

300 North Limited is seeking a Deputy Property Manager to join a busy residential property management team. You will support the Property Manager with day-to-day management of a portfolio across Woolwich, Brentford and Hastings, with occasional travel.

The role suits someone with residential block management experience who enjoys coordinating contractors, dealing with residents and ensuring repairs, maintenance and compliance are completed on time.

Qualifications

• Experience in residential block management or property management.
• Ability to manage contractors and coordinate maintenance works.
• Experience with service charge processes and contractor invoices.
• Experience dealing with residents and leaseholders, handling queries.
• Health & safety and property compliance awareness.
• Ability to manage multiple tasks across a property portfolio.

Responsibilities

• Monitor contractor activity and repair requests via company system.
• Instruct contractors for reactive repairs and planned maintenance.
• Follow up on outstanding works and ensure standards meet requirements.
• Liaise with contractors, residents and stakeholders to resolve issues.
• Respond to resident enquiries by phone, email, or in person.
• Provide regular updates and keep property records up to date.
• Assist with insurance claims and associated documentation.
• Support preparation of annual service charge budgets.
• Check and process contractor invoices and payments.
• Carry out site inspections and assist with inspection reports.

Job description

Deputy Property Manager

Salary: £35,000 per annum

Location: Woolwich & Brentford

Contract: Permanent

We are currently recruiting for a Deputy Property Manager to join a busy residential property management team, supporting the Property Manager with the day-to-day management of a portfolio of residential developments across Woolwich, Brentford and Hastings (occasional travel).

This is a varied, hands‑on role suited to someone with residential block management experience who enjoys being involved in the practical day-to-day running of properties, managing contractors, dealing with residents and making sure repairs, maintenance and compliance requirements are followed through.

The Role

Working alongside the Property Manager, you will help ensure the residential developments are well maintained and that residents and stakeholders receive a responsive and professional service.

Your day-to-day responsibilities will include:

• Monitoring contractor activity and repair requests through company system.
• Instructing contractors for reactive repairs and planned preventative maintenance works.
• Following up on outstanding works and checking that completed works meet the required standard.
• Liaising with contractors, residents and other stakeholders to resolve property and maintenance issues.
• Responding to resident enquiries by phone, email, face‑to‑face and through online communication channels.
• Providing regular updates to stakeholders and keeping property records up to date.
• Uploading weekly site updates and resident information through company system.
• Assisting with insurance claims, including liaising with assessors and brokers and providing the required documentation.
• Supporting the preparation of annual service charge budgets.
• Checking and processing contractor invoices.
• Carrying out regular site inspections across the portfolio and assisting with inspection reports using company system.
• Supporting resident meetings, engagement activities and AGMs and following up on agreed actions.
• Assisting the Property Manager with the oversight of on‑site staff.
• Supporting health & safety audits and arranging required servicing and maintenance visits.
• Following up on compliance actions to ensure they are completed within the required timescales.

About You

We are looking for someone who has some genuine experience within residential block or property management and is comfortable working across both the customer-facing and operational sides of the role.

You will ideally have experience with:

• Residential block/property management.
• Managing or coordinating contractors.
• Reactive repairs and/or planned maintenance.
• Site inspections and property reporting.
• Service charge processes and contractor invoices.
• Dealing with residents, leaseholders and property-related queries.
• Health & safety and property compliance.
• Managing multiple tasks and priorities across a property portfolio.

Approx. 3 years' block management experience will be considered, but candidates with less experience who are ready to step up will also be considered.

A relevant housing or property qualification would be advantageous but is not essential.

Location & Travel

Approximately two days per week spent working from office/client locations, alongside regular site visits.

The current portfolio is focused on Woolwich and Brentford, so you will need to be comfortable travelling between these locations.

There will also be occasional travel to Hastings to visit the property or deal with specific issues. Travel expenses will be covered for Hastings visits.

Why Consider the Role?

This is a good opportunity for someone looking to build their career within residential block management and property management.

The organisation is large and well established, with opportunities to progress into more senior Property Manager and Block Manager positions as your experience develops.

If you are already working in residential property/block management and are looking for a role where you can broaden your experience across contractors, maintenance, residents, service charges and property compliance, we would be keen to hear from you.