Block Manager

House Recruiting; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Enhanced pension

Additional annual leave

Flexible working arrangements

Cycle to Work scheme

Employee assistance programme

Season ticket loans

Enhanced maternity/paternity packages

Job summary

House Recruiting in London seeks an experienced Block Manager to join our Residential Property Management team to support the day-to-day management of large residential developments, coordinating contractors and liaising with residents and stakeholders to ensure high-quality service. The role covers budgeting, inspections, insurance claims, health & safety compliance, and reporting to clients.

A housing/property qualification is advantageous; strong communication and organisational skills are

Qualifications

• Experience in block/estate management with a track record of delivering quality service.
• Understanding of service charges, budgets and leaseholder queries.
• Strong communication and organisational skills.
• Proactive, solution-focused approach to resident engagement.
• Relevant housing/property qualification is advantageous.

Responsibilities

• Conduct site inspections and produce inspection reports.
• Manage contractor activity, repairs and planned maintenance.
• Handle insurance claims from instruction to completion.
• Support service charge budgeting and contractor invoice processing.
• Maintain resident communications across channels.
• Support resident meetings, events and AGMs.
• Provide updates and reports to clients and stakeholders.
• Assist with on-site staff management and performance reviews.
• Assist with health & safety audits and compliance activities.

Skills

Block management

Contractor management

Site inspections

Budgeting & service charges

Stakeholder communication

Health & safety compliance

Education

Housing/property qualification

Job description

We’re looking for an experienced Block Manager to join a growing Residential Property Management team, supporting the delivery of high-quality block and property management services across a portfolio of large, complex residential developments.

This is a fantastic opportunity for someone with strong block management experiencewho enjoys working with contractors, residents and stakeholders and wants to take the next step in their property management career.

The Role

Working closely with the Block Manager, you’ll play a key role in the day-to-day management of residential developments, including:

• Managing and monitoring contractor activity, repairs and planned preventative maintenance
• Handling insurance claims from instruction through to completion
• Managing contractor relationships and ensuring works are completed to specification
• Supporting service charge budgeting and contractor invoice processing
• Conducting regular site inspections and producing inspection reports
• Managing resident communications across phone, email, face-to-face and digital channels
• Supporting resident meetings, events and AGMs
• Providing regular updates and reports to clients and stakeholders
• Supporting on-site staff management and performance reviews
• Assisting with health & safety audits and compliance activities
• Keeping residents informed and ensuring actions are followed through effectively

About You

We’re looking for someone who has:

• Experience conducting site inspections and producing reports
• A strong understanding of service charges, budgets and leaseholder queries
• Confidence managing contractors and resolving issues
• Experience handling insurance claims
• Excellent communication and organisational skills
• A proactive, solutions-focused approach to resident engagement
• A relevant housing/property qualification would be advantageous

What’s On Offer

• Career development and progression opportunities
• Private medical insurance
• Life assurance
• Enhanced pension
• Additional annual leave
• Flexible working arrangements
• Cycle to Work scheme
• Employee assistance programme
• Season ticket loans
• Enhanced maternity/paternity packages