Deputy Manager - Solihull

New Look; Metropolitan Borough of Solihull; On-site; GBP 24,000 - 32,000; Full time

Job summary

New Look is seeking a proactive Deputy Manager for our Solihull store to lead a team to deliver outstanding customer experiences and drive store performance. You will coach colleagues, manage stock, and work with your Territory Leader to hit KPI targets while keeping a fun, fashion-forward environment.

Your proven store/deputy management experience and passion for the New Look brand will help you inspire teams and customers alike as you shape the store’s success.

Qualifications

• Store/deputy management experience
• Track record of effectively leading and managing a team
• Identify yourself as a New Look brand adorer
• History of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently

Responsibilities

• Lead and inspire a team to deliver great results through commerciality, collaboration, resilience and being customer obsessed.
• Be fully accountable for store performance, working with your Territory Leader to identify opportunities impacting KPI’s, customer service, and sales.
• Create and lead a customer-obsessed atmosphere in-store that helps customers express their individuality and style.
• Manage inventory, stock control, and replenishment efficiently to maintain product availability.
• Deliver exceptional service and coaching to your team to drive results and a positive store culture.

Skills

Store leadership

Deputy management

Team motivation

Commercial acumen

Customer service

Inventory management

Job description

THE ROLE

As our Solihull Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.

You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

ABOUT YOU:

• You have previous store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.