Store Deputy Manager: Lead Fashion Team & Elevate Service

Träger Gerüstbau GmbH & Co. KG; Metropolitan Borough of Solihull; On-site; GBP 24,000 - 32,000; Full time

Job summary

New Look is seeking a proactive Deputy Manager for our Solihull store to lead a team to deliver outstanding customer experiences and drive store performance. You will coach colleagues, manage stock, and work with your Territory Leader to hit KPI targets while keeping a fun, fashion-forward environment.

Your proven store/deputy management experience and passion for the New Look brand will help you inspire teams and customers alike as you shape the store’s success.

Qualifications

• Store/deputy management experience
• Track record of effectively leading and managing a team
• Identify yourself as a New Look brand adorer
• History of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently

Responsibilities

• Lead and inspire a team to deliver great results through commerciality, collaboration, resilience and being customer obsessed.
• Be fully accountable for store performance, working with your Territory Leader to identify opportunities impacting KPI’s, customer service, and sales.
• Create and lead a customer-obsessed atmosphere in-store that helps customers express their individuality and style.
• Manage inventory, stock control, and replenishment efficiently to maintain product availability.
• Deliver exceptional service and coaching to your team to drive results and a positive store culture.

Skills

Store leadership

Deputy management

Team motivation

Commercial acumen

Customer service

Inventory management

Job description

New Look is seeking a proactive Deputy Manager for our Solihull store to lead a team to deliver outstanding customer experiences and drive store performance. You will coach colleagues, manage stock, and work with your Territory Leader to hit KPI targets while keeping a fun, fashion-forward environment.

Your proven store/deputy management experience and passion for the New Look brand will help you inspire teams and customers alike as you shape the store’s success.