Fashion Store Sales Manager - Lead a Customer-Obsessed Team

New Look; Stretford Motorway Estate; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Staff discount

External discounts

Healthcare Private Medical Scheme

Virtual GP access

Life assurance

Enhanced parental leave

Cycle2Work scheme

Retail Trust partnership

Job summary

New Look at the Trafford Centre in Manchester is seeking a Sales Manager to lead a team, drive commercial results and deliver a customer-obsessed shopping experience across our high street store, empowering your team to deliver excellent service and stand out in a competitive market.

You will be fully accountable for store performance, working with your Territory Leader to improve KPIs, develop colleagues, manage stock and replenish stock efficiently, and create a supportive, energetic store

Qualifications

• Previous store or deputy management experience.
• Proven ability to lead and manage a team.
• Identifies as a New Look brand adorer.
• History of delivering and exceeding KPIs and objectives.
• Strong commercial acumen.
• Excellent communication and interpersonal skills.
• Strong organisational skills for inventory, stock control and replenishment.

Responsibilities

• Lead and inspire a team to deliver great results in store.
• Manage store performance with Territory Leader to improve KPIs, service and stock.
• Create a customer-obsessed shopping experience and coach the team.

Skills

Store management

Team leadership

KPI delivery

Customer service

Inventory management

Commercial acumen

Communication skills

Job description

THE ROLE

As our Trafford Centre Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.

You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About you:

• You have previous store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.