Deputy Manager — Path to General Manager

Hollywood Bowl; Watford; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Monthly bonus scheme (£1/hr)

Centre Manager in Training programme

50% off food when working

28 days holiday

Healthcare cash plan

Free games vouchers

30% discount for you and up to five (5

Counselling support & mental health

Charity donation on induction

Enhanced maternity/paternity/adoption/

Job summary

Hollywood Bowl Group is seeking a Deputy Manager for our Watford centre. You will be at the heart of customer and team experiences, taking accountability in the Centre Manager’s absence and supporting daily operations both in back-of-house and front-of-house.

You’ll drive service excellence, coach teams, and help achieve financial targets across lanes, bar, diner and amusements. A passion for customer service and leadership is essential for developing rewarding careers with us.

Qualifications

• Management experience within leisure, hospitality, or retail preferred.
• Evidence of delivering on financial targets and driving sales.
• Experience coaching and developing large teams.
• Willingness to work nights and weekends.

Responsibilities

• Support the Centre Manager with back-of-house duties and run front-of-house operations.
• Inspire the team to provide outstanding service and create memorable customer experiences.
• Help deliver financial targets and service standards across lanes, bar, diner, and amusements.

Skills

Management experience

Customer service

Coaching large teams

Willing to work nights/weekends

Job description

Hollywood Bowl Group is seeking a Deputy Manager for our Watford centre. You will be at the heart of customer and team experiences, taking accountability in the Centre Manager’s absence and supporting daily operations both in back-of-house and front-of-house.

You’ll drive service excellence, coach teams, and help achieve financial targets across lanes, bar, diner and amusements. A passion for customer service and leadership is essential for developing rewarding careers with us.