Deputy Manager

Woolpack; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Woolpack on Bermondsey Street in London is seeking a motivated Deputy Manager to lead our busy, liquor-led pub. You will drive guest service, manage daily operations and set the standard for a high-energy team in a stylish, welcoming space renowned for craft beer and a buzzing atmosphere.

You’ll own health and safety, stock and standards, monitor KPIs and costs, and coach your team to deliver memorable experiences.

Qualifications

Responsibilities

• Lead by example and manage a busy, liquor-led pub team.
• Look after health and safety, stock, standards, KPIs, costs and controllables.
• Understand the numbers behind the scene and protect the business.

Job description

Deputy Manager

Situated on trendy Bermondsey Street and only a short walk from London Bridge. Our pub has a little something for everyone, whether it's casual drinks with friends in our large beer garden, something a bit cosier in the main bar area, or a setting to fill up your Instagram feed with our recently redecorated renaissance room.

• Not your average pub. Not your average Deputy role.

  The Woolpack is one of Bermondsey Street’s busiest pubs.

  We’re liquor-led, serious about great drinks and known for our craft beer, buzzing atmosphere and brilliant garden—a rare find in Central London. From after-work drinks and first dates to birthdays, parties and major football and rugby tournaments, there’s always something happening here.

  We’re proud to be part of the local community. We know our regulars by name, but we’re also a destination people travel across London to visit. Every year we take the business to another level, and we’re looking for someone who wants to help us keep doing exactly that.

  Who we’re looking for:

  Someone who’s loyal, kind, cool under pressure and an absolute grafter.

  You’ll lead by example, get stuck in when the pub is five deep and never ask the team to do something you wouldn’t do yourself. You’ll have their backs, earn their respect and help create a workplace people genuinely enjoy being part of.

  But this role is about more than running a great shift.

  You’ll help look after every side of the business—from health and safety, stock and standards to KPIs, costs and all controllables. You’ll understand the numbers, protect the business and make sure the details behind the scenes are just as strong as the guest experience out front.

  This isn’t an easy ride, and it’s definitely not a clipboard job. It’s for someone who loves the buzz of a seriously busy pub, takes real ownership and wants to be part of something successful.

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.