Deputy Manager

Hare and Hounds; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Staff discount 20%

Discount on overnight stays 30%

Share Save Scheme

Company Pension Scheme

Job summary

Hare and Hounds in East Sheen is seeking a motivated Deputy Manager to lead our team in a stylish, food-focused pub. You will deliver exceptional customer service with a pro-active approach to team management, and drive the pub forward today and into the future.

We offer development opportunities, 28 days holiday, staff discounts, a Share Save Scheme and a company pension. If you are passionate about hospitality and ready to take the next step, join us and help our guests feel valued in a

Qualifications

• Experience leading a hospitality team
• Passion for delivering excellent customer service
• Pro-active, hands-on approach to training and development

Responsibilities

• Lead and develop the pub team to sustain high service standards
• Train staff to ensure knowledge and guest delight
• Support ongoing development and career growth within the team

Skills

Leadership

Customer service

Team management

Hospitality

Job description

Deputy Manager

Once a coaching inn, our handsome pub has served the East Sheen community since 1776. With panelled walls, a wood-burning fire and candle-lit corners you’ll find cosy nooks and crannies to hide away in during the winter and in the summer enjoy dining alfresco in our famously large and beautiful garden. Our menu combines creative seasonal dishes with the more traditional pub favourites, all made using the best British ingredients. At our bar, you’ll find a good selection of perfectly kept cask ales and an extensive wine list. We offer full table service throughout our pub, garden & restaurant and we are well known for our friendly welcome from the team. Our pub motto is ‘Come as our guests and leave as our friends’ which perfectly describes our relationship with our customers. Our nearest tube station is Richmond or Mortlake station from the overground. Nearest public transport – Mortlake Train Station

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.