Deputy Manager

Castle, Tooting; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free Meals

28 days holiday per year

20% discount in all Young's Pubs and 3

Job summary

The Castle, Tooting is seeking a motivated Deputy Manager to lead our busy pub team. You will drive guest experience, manage day-to-day operations, and set the standard for service during peak periods.

We offer strong development pathways, free meals, and generous holiday entitlements, with discounts across Young's pubs and opportunities for training and growth within the business. Join us for lively events and a dynamic work environment.

Qualifications

• Experience as Deputy Manager or Assistant Manager in hospitality.
• Strong customer service ethos and proactive team leadership.
• Willingness to train and develop staff to sustain pub standards.

Responsibilities

• Lead a busy pub team to deliver exceptional guest experiences.
• Oversee daily operations and maintain high standards during peak times.
• Coach and develop staff through training and mentoring.

Skills

Team leadership

Customer service

Hospitality knowledge

Staff development

Job description

Deputy Manager

We are The Castle, Tooting. We are a big, busy pub in the centre of Tooting. Right next to Tooting High Street and on the high street we are famous for good time, party vibes and busy days. From food events, DJ's and busy football and rugby days we have it all. The weekends are always where the party is held and it is a peak time for us. Our legendary pub quiz is also lively on a Wednesday evening. We are expecting a major refurbishment in the new year so exciting times for an experienced assistant manager or current Deputy manager to come and join the team. This also is a live in position for the right candidate.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Looking forward to hearing from you. Thanks Simon