Deputy Manager — Lead Teams & Create Memorable Guests

Harri; Cramlington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

28 days holiday

Share scheme

Brand discounts

Team socials

Employee helpline

Job summary

Mitchells & Butler's Snowy Owl (Vintage Inns) in the UK is seeking a Deputy Manager to support the General Manager and lead a busy pub team. You will inspire staff, deliver memorable guest experiences and drive day-to-day operations at the site.

You’ll foster training and development, model exemplary hosting, and work to meet business targets while benefiting from the brand’s discounts, pension, and holiday entitlement. A strong guest focus and leadership are essential.

Qualifications

• Experience supporting the General Manager in daily operations.
• Strong leadership and training skills.
• Guest-focused service and hosting excellence.

Responsibilities

• Assist the General Manager in day-to-day site operations.
• Train and inspire the team to deliver high-quality food, drink and service.
• Be a role model and guide staff development.
• Ensure guests are cared for and feel welcome.
• Aim to achieve business targets.

Skills

Management experience

Customer service

Team leadership

Job description

Mitchells & Butler's Snowy Owl (Vintage Inns) in the UK is seeking a Deputy Manager to support the General Manager and lead a busy pub team. You will inspire staff, deliver memorable guest experiences and drive day-to-day operations at the site.

You’ll foster training and development, model exemplary hosting, and work to meet business targets while benefiting from the brand’s discounts, pension, and holiday entitlement. A strong guest focus and leadership are essential.