Deputy Manager

Hartford Care; Ramsgate; On-site; GBP 28,000 - 38,000; Full time

Job summary

Hartford Care is seeking an experienced Deputy Manager for Wantsum Lodge, Ramsgate. The role supports the Home Manager in daily operations and ensures high standards of person-centred care for residents, including overseeing medication management and regulatory compliance.

The ideal candidate has strong leadership and communication skills, experience in dementia care, and a hands-on approach. DBS checked preferred; weekend shifts and on-call duties are required.

Qualifications

• NVQ/Diploma L3 required or equivalent in care management.
• Experience managing a residential care home or similar setting.
• Strong knowledge of CQC Fundamental Standards.
• Excellent communication, both written and verbal.
• Proven ability to lead, supervise and develop a care team.
• Experience with dementia care and person-centred approaches.

Responsibilities

• Support the Home Manager in day-to-day running of the home.
• Lead, supervise and motivate care staff to deliver outstanding, personalised care.
• Ensure compliance with care standards and regulatory requirements.
• Cover Home Manager duties in their absence and participate in on-call/weekend shifts.
• Oversee medication administration and maintain accurate records.
• Manage operational and some financial aspects of the home.

Skills

Leadership

Communication

IT skills

CQC Fundamental Standards

Person-Centered Care

Dementia care

Medication competency

Organisational skills

Staff development

Flexibility

Education

NVQ/Diploma L3

NVQ/RMA/Diploma L5

Job description

Full-time 40hours a week

Full-time 40hours a week

Location: Wantsum Lodge, Ramsgate, CT11 0EF

The Role

An exciting opportunity has arisen for an experienced Deputy Manager who will assist the Home Manager in all aspects of the day to day running of the home, ensuring that our residents are provided with the highest possible standards of care according to their individual needs. The Deputy Manager will assist in operational and financial aspects of the home also, ensuring the home is compliant with the relevant legislation and standards through continual monitoring and practical support. The Deputy Manager will also stand in for the Home Manager across the whole range of duties in their absence. The expectations within the role will be achieved by hands on practice and carrying out regular shifts each week. The role also includes working every other weekend and on-call duties. We are seeking someone who can lead and inspire our dedicated staff team, to ensure we continue to provide outstanding, truly personalised care to our residents. The ideal candidate will have previous experience as a Deputy Manager in a similar setting, and must be able to demonstrate good leadership qualities, have a hands on approach to care, be forward thinking and have a good knowledge of the care standards legislation including Fundamental Standards.

Requirements

Essential:

• Relevant professional qualification - (minimum NVQ/Diploma L3)
• Previous management/supervisory experience within a residential care home setting
• Excellent written and oral communication skills
• Strong IT skills
• Good knowledge of CQC Fundamental Standards
• Strong understanding of the principles of Person-Centered Care
• Recent experience and knowledge of dementia care
• Proven ability to lead, supervise, motivate and develop a team of staff
• Robust organisational skills with the ability to work under pressure
• Excellent communication skills with residents, families, stakeholders and other relevant bodies
• Evidence of recent management and administration of medication competency
• A flexible approach to working hours

Desired:

• NVQ/RMA/Diploma level 5 or equivalent management qualification
• Experience in delivering internal training for staff members
• A sound grasp of business and operational management within a large organisation

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.