Deputy Manager

Hartford Care Ltd; Ramsgate; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hartford Care Ltd in Ramsgate is seeking an experienced Deputy Manager to support the Home Manager in all aspects of day-to-day running, ensuring residents receive personalised, high-quality care. You will lead the staff team, uphold CQC Fundamental Standards, and manage operational and medication-related responsibilities.

The role requires hands-on leadership, excellent communication, and a flexible approach, including weekend shifts and on-call duties. DBS checks are required.

Qualifications

• Essential: NVQ/Diploma L3 or equivalent
• Experience in managing a residential care home
• Excellent written and oral communication skills
• Strong IT skills and medication competency
• Good knowledge of CQC Fundamental Standards
• Strong leadership, supervision and development of staff
• Flexible approach to working hours and DBS check

Responsibilities

• Assist the Home Manager in all day-to-day running of the home
• Ensure high standards of personalised care for residents
• Lead and inspire staff to deliver outstanding care
• Monitor compliance with legislation and Fundamental Standards
• Stand in for the Home Manager during absence
• Co-ordinate weekend shifts and on-call duties

Skills

Leadership

Communication

IT skills

Person-Centered Care

Medication competency

Dementia care knowledge

Team management

Education

NVQ/Diploma L3

NVQ/RMA/Diploma level 5 or equivalent

Job description

Full-time 40hours a week

Location:Wantsum Lodge, Ramsgate, CT11 0EF

The Role

An exciting opportunity has arisen for an experienced Deputy Manager who will assist the Home Manager in all aspects of the day to day running of the home, ensuring that our residents are provided with the highest possible standards of care according to their individual needs.

The Deputy Manager will assist in operational and financial aspects of the home also, ensuring the home is compliant with the relevant legislation and standards through continual monitoring and practical support. The Deputy Manager will also stand in for the Home Manager across the whole range of duties in their absence.

The expectations within the role will be achieved by hands on practice and carrying out regular shifts each week. The role also includes working every other weekend and on-call duties.

We are seeking someone who can lead and inspire our dedicated staff team, to ensure we continue to provide outstanding, truly personalised care to our residents. The ideal candidate will have previous experience as a Deputy Manager in a similar setting, and must be able to demonstrate good leadership qualities, have a hands on approach to care, be forward thinking and have a good knowledge of the care standards legislation including Fundamental Standards.

Requirements

Essential:

• Relevant professional qualification – (minimum NVQ/Diploma L3)
• Previous management/supervisory experience within a residential care home setting
• Excellent written and oral communication skills
• Strong IT skills
• Good knowledge of CQC Fundamental Standards
• Strong understanding of the principles of Person-Centered Care
• Recent experience and knowledge of dementia careProven ability to lead, supervise, motivate and develop a team of staff
• Robust organisational skills with the ability to work under pressure
• Excellent communication skills with residents, families, stakeholders and other relevant bodies
• Evidence of recent management and administration of medication competency
• A flexible approach to working hours

Desired:

• NVQ/RMA/Diploma level 5 or equivalent management qualification
• Experience in delivering internal training for staff members
• A sound grasp of business and operational management within a large organisation

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.