Deputy Manager

Central Recruitment Services Ltd; Middleton; On-site; GBP 41,000 - 42,000; Full time

Job summary

Central Recruitment Services Ltd is recruiting on behalf of a major not-for-profit housing association for a Deputy Manager in a CQC-registered service in Middleton. The role supports independent living for adults 55+ who require care and assistance, with 37.5 hours weekly and a temporary contract of around six months.

You will lead a team, conduct performance reviews, and manage care delivery, records, and compliance with health and safety and regulatory standards, while participating in an

Qualifications

• Experience in a CQC-registered supported living or extra care service.
• Leadership or supervisory experience in health and social care.
• Experience reviewing, monitoring and evaluating outcomes to support service delivery.
• Strong communication and listening skills, with the ability to encourage feedback and empower others.
• Experience producing reports and statutory submissions, and other communications.
• Strong organisational skills and the ability to prioritise workloads.
• Competent IT skills, including updating care plans and producing reports.
• Resilient, adaptable and customer-focused approach.

Responsibilities

• Lead, motivate and support a team to deliver high-quality, person-centred care services.
• Hold regular one-to-one sessions to reflect on achievements and wellbeing.
• Ensure care plans, risk assessments and records are accurate and up to date.
• Undertake six-monthly performance reviews to guide colleagues.
• Manage and plan delivery of care in line with CQC and contractual requirements.
• Support budgeting and monitor expenditure through the finance system.

Skills

Leadership

Team Management

Communication

IT skills

Report writing

Tools

Finance system

Electronic records

Job description

Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.

Deputy Manager – Temporary

• Our client is currently recruiting for a Deputy Manager to work at a CQC registered service in the Middleton area. The service provides independent living for people aged 55 and over who also need care and support.
• 37.5 hours per week
• Flexibility is required to participate in an on‑call and weekend rota
• Temporary: approx. 6 months
• £21.33 per hour (£19.03 per hour, with £2.30 holiday pay)

Key responsibilities

• Lead, motivate and support a team to deliver high-quality, person-centred care services
• Hold regular one-to-one sessions to reflect on achievements, performance and individual wellbeing
• Ensure all care plans, risk assessments and customer records are accurate and up to date
• Undertake six-monthly performance reviews to support and guide colleagues to fulfil their potential
• Manage and plan the delivery of care within the service in line with CQC and contractual requirements
• Support the setting and management of service budgets, monitor expenditure through the finance system and report any budget variances to the budget holder
• Implement and monitor policies, procedures and quality standards to ensure safe and effective service delivery
• Ensure robust medication management procedures are followed in accordance with national guidelines
• Maintain compliance with health and safety legislation, safeguarding requirements and regulatory obligations
• Build and maintain positive relationships with customers, families, commissioners and partner agencies
• Support the recruitment, onboarding and development of permanent, relief and agency staff
• Support housing management functions, including coordinating repairs and maintenance
• Advocate for customers and support positive outcomes that enhance independence and wellbeing

Further requirements

• Experience working within a CQC-registered supported living or extra care service
• Previous leadership or supervisory experience within health and social care
• Experience reviewing, monitoring and evaluating outcomes to support the effective delivery of a CQC-registered service
• Ability to motivate, coach and develop teams, supporting colleagues to deliver high-quality care
• Strong communication and listening skills, with the ability to encourage feedback, promote reflection and empower others
• Experience producing reports, statutory submissions and other communications, with the ability to analyse key outcomes data and identify opportunities for service improvement
• Strong organisational skills, with the ability to prioritise workloads and manage competing demands
• Competent IT skills, including experience updating care plans, maintaining electronic records and producing reports
• A resilient, adaptable and customer-focused approach

Registration criteria for temporary agency work

• Current valid right to work in the UK
• Minimum 12 months' of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process