Deputy Manager

CC Trafford Centre; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free meal on shift

Pension scheme

Staff discount platform

Team parties and events

Merlin Entertainment discounts

Job summary

BTG Leisure is seeking a Deputy General Manager for our Coast to Coast venues in the UK. You will lead a team to deliver exceptional guest experiences, while maintaining high standards and driving business growth.

We value previous restaurant management experience, a can-do attitude, and a commitment to diversity and inclusion. The role offers strong career progression and a supportive team environment within BTG Leisure.

Qualifications

• Experience as a manager in a food-led business.
• Strong drive and ambition to develop skills and career with us.
• Commitment to creating an inclusive environment and diverse team.

Responsibilities

• Oversee restaurant operations and coach the team to deliver great guest experiences.
• Maintain high standards of service, cleanliness and quality across the venue.
• Lead by example, drive performance, and support team development.

Skills

Management experience

Customer focus

Leadership ability

Job description

America is home to some mind-blowing food. And we're not just talking burgers, steaks and subs (hunger-bustingly good as they are). We're talking about the gastronomic wonders from the lengths of the great states. Now to find it, you can travel the 3,142 miles of Lincoln Highway or you could save yourself a few bucks and come on in to see what we found. If it's smoky, crispy, sticky or spicy, we discovered it and we're serving it with a giant helping of hospitality and a glass of barrel-aged bourbon on the side too.

What will life as a Deputy General Manager in the Coast to Coast family look like for you.....

• Superb training and development, apprenticeships open to all
• Up to 50% discount at all our brands
• 25% Friends and Family Discount
• We Care program including: 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit Program, healthy diet support.
• Access to your wages as they are earned through our Wagestream platform
• Salary Finance- access to savings and loans
• Free meal whenever you work
• Discounted Gym Membership
• Pension scheme to help you save for your future
• Access to a great discount platform, saving you money on everyday purchases and so much more
• Discounts on Merlin Entertainment
• Competitions to win trips away
• Team parties and events

What makes our Deputy General Manager role so special?

• Make it Magic:Guest experience is the number one focus for you and your team, you encourage pride and passion in all that they do.
• Keep it Fresh:You always look for opportunities to improve ways of working and help the business grow.
• Be Sharp:You take pride in maintaining the highest possible standards within our restaurants.
• Own it:You take ownership for the performance of your restaurant and coach your team to be able to contribute to its success.
• Do it Together:You are a role model for the team, guiding and supporting individuals to be the best they can be.

About you...

We'd love you to have had previous experience of working as a manager within a food lead business but most importantly have the drive and ambition to further develop your skills and career with us.

We at BTG Leisure are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees and are a disability confident employer. We are proud to celebrate our diverse voices!

If you need reasonable adjustments at any point in the application or interview process, please let us know.