Deputy General Manager - CC Trafford Centre

The Big Table Group; Sale; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Staff discounts up to 50%

Friends and Family discount 25%

Wellbeing & support programmes

Job summary

BTG Leisure is seeking a Deputy General Manager to lead one of our Coast to Coast restaurants. You will be responsible for delivering outstanding guest experiences, coaching your team, and driving standard of operations to help the business grow.

We value leadership, ambition and commitment to development, with training and apprenticeships available. A diverse, inclusive environment is at our core, with benefits and staff discounts provided.

Qualifications

• Experience as a manager in a food-led business.
• Ability to coach and develop a team.
• Strong focus on delivering guest satisfaction.

Responsibilities

• Drive exceptional guest experience and team pride within the restaurant.
• Identify and implement improvements to ways of working to grow the business.
• Maintain the highest restaurant standards and take ownership of performance.
• Lead and coach your team to deliver results and support colleagues.

Skills

People management

Restaurant leadership

Guest experience

Job description

America is home to some mind-blowing food. And we're not just talking burgers, steaks and subs (hunger-bustingly good as they are). We're talking about the gastronomic wonders from the lengths of the great states. Now to find it, you can travel the 3,142 miles of Lincoln Highway or you could save yourself a few bucks and come on in to see what we found. If it's smoky, crispy, sticky or spicy, we discovered it and we're serving it with a giant helping of hospitality and a glass of barrel-aged bourbon on the side too.

What will life as a Deputy General Manager in the Coast to Coast family look like for you.....

• Superb training and development, apprenticeships open to all
• Up to 50% discount at all our brands
• 25% Friends and Family Discount
• We Care program including: 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit Program, healthy diet support.
• Access to your wages as they are earned through our Wagestream platform
• Salary Finance- access to savings and loans
• Free meal whenever you work
• Discounted Gym Membership
• Pension scheme to help you save for your future
• Access to a great discount platform, saving you money on everyday purchases and so much more
• Discounts on Merlin Entertainment
• Competitions to win trips away
• Team parties and events

What makes our Deputy General Manager role so special?

• Make it Magic:Guest experience is the number one focus for you and your team, you encourage pride and passion in all that they do.
• Keep it Fresh:You always look for opportunities to improve ways of working and help the business grow.
• Be Sharp:You take pride in maintaining the highest possible standards within our restaurants.
• Own it:You take ownership for the performance of your restaurant and coach your team to be able to contribute to its success.
• Do it Together:You are a role model for the team, guiding and supporting individuals to be the best they can be.

About you...We'd love you to have had previous experience of working as a manager within a food lead business but most importantly have the drive and ambition to further develop your skills and career with us.

We at BTG Leisure are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees and are a disability confident employer. We are proud to celebrate our diverse voices!

If you need reasonable adjustments at any point in the application or interview process, please let us know.