Deputy Manager

Eagle; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Free meals

Discounts on pubs

Share Save Scheme

Company pension

Career progression

Job summary

The Eagle in Ravenscourt Park, West London, invites a hands-on Deputy Manager to lead our stylish, food-focused pub. You will inspire the team, ensure superb customer service, and drive operational excellence across the dining room, bar, and beer garden.

We offer strong development paths, meal benefits, generous holiday, and staff discounts, with a supportive culture that promotes progression within the group.

Qualifications

• Experience leading hospitality teams and delivering excellent customer service.
• Pro-active approach to team development and training.
• Passion for hospitality and pub industry.

Responsibilities

• Lead the team to deliver exceptional service and guest experience.
• Train and develop staff to uphold brand standards.
• Oversee daily pub operations and guest satisfaction.

Skills

Team leadership

Customer service

Hospitality

Job description

Deputy Manager

The Eagle is set in the heart of Ravenscourt Park, with a stylish interior, comfy sofas and armchairs, a homely bar and a welcoming dining room.

We are also home to the biggest and best beer garden in West London where our guests can enjoy the beauty of our beer garden all year round.

With a food menu that boasts the best of British, crossed with traditional pub classics, a Burger Shack in our garden and an exciting drinks range to entice anyone's pallet, and find out why we are everyone's favourite local!

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.