Deputy Manager

Harri; Epsom; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free Meals

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Pubs with Rooms

Share Save Scheme

Company Pension Scheme

Job summary

Harri is seeking a motivated Deputy Manager to lead our busy pub team and drive outstanding guest experiences. You will champion service standards, mentor staff, and collaborate with our leadership to support ongoing success.

As a Deputy Manager, you will play a pivotal role in training the team to deliver exceptional customer service, while contributing to the pub’s continued growth and success in a vibrant hospitality environment.

Qualifications

• Experience delivering exceptional customer service in a hospitality setting.
• Pro-active approach to team management and staff development.
• Evidence of leadership in a busy pub or restaurant environment.

Responsibilities

• Lead and motivate the pub team to deliver excellent guest service.
• Train and develop team members to maintain high standards.
• Drive operational excellence and help grow the business.

Skills

Customer service

Team leadership

Hospitality

Job description

Deputy Manager

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.