Deputy Manager

White Cross; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

LIVE IN ACCOMODATION

Career Pathway & training

Free Meals

28 days holiday per year

20% discount in Young's Pubs and 30% -

Share Save Scheme

Company Pension Scheme

Job summary

The White Cross in Richmond is seeking a motivated Deputy Manager to join our traditional riverside pub and lead a friendly team.

This Live In role offers a supported career pathway, meals on duty, generous holiday entitlement and staff discounts, with development opportunities across Young's pubs.

You will focus on delivering exceptional customer service, smooth daily operations, and training the team to maintain our high standards.

Qualifications

• Experience leading hospitality teams
• Strong focus on guest satisfaction
• Mentoring and training staff to deliver high standards

Responsibilities

• Lead and develop the pub team to maintain exceptional service.
• Oversee daily operations and ensure smooth running of the pub.
• Train and mentor staff to uphold brand standards and customer care.

Skills

Team leadership

Customer service

Pro‑active

Job description

Deputy Manager LIVE IN

The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients.
The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view.
It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave.
Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.

What We Offer Our Deputy Managers:

• LIVE IN ACCOMODTION
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Compensation: To be discussed