Deputy Manager

Arch Resourcing Ltd; Gloucester; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Career progression

Training and development

Supportive management

Job summary

Arch Resourcing Ltd. is recruiting a Deputy Manager for a CQC-regulated supported living service in Gloucester for adults 18+. You will lead a team, ensure high-quality, person-centred care, and drive continuous improvement within the service.

You will work closely with the Registered Manager to maintain compliance, develop staff, and promote independence and inclusion for residents in the community.

Qualifications

• Experience in supervisory/management role within health and social care.
• Experience supporting adults with mental health needs.
• Strong understanding of CQC regulations, compliance and quality standards.
• Excellent leadership, communication and organisational skills.
• Level 3 H&SC qualification; Level 5 leadership qualification advantageous.

Responsibilities

• Support the Registered Manager with day-to-day service management.
• Lead and develop a team of support staff, fostering a positive culture.
• Ensure high-quality, person-centred support tailored to mental health needs.
• Promote independence, choice, dignity and inclusion for service users.
• Oversee care planning, risk assessments and support plans; keep them up to date.
• Monitor service quality and ensure CQC compliance and legislation adherence.
• Support with recruitment, induction, training, supervision and performance management.
• Build positive relationships with service users, families, healthcare professionals and external agencies.

Skills

Leadership

Staff management

Regulatory compliance

Team motivation

Education

Health & Social Care Level 3

Leadership qualification Level 5 (adv)

Job description

Location: Gloucester

Salary: £40,000 per annum

Hours: Full-time / 40 hours per week

Service: CQC-Regulated Supported Living - Adults 18+

Make a difference. Lead with purpose. Support people to thrive.We are recruiting an experienced and passionate Deputy Manager to join a CQC-regulated supported living service supporting adults aged 18+ with mental health needs.

This is an exciting opportunity for someone who is passionate about delivering high-quality, person-centred care and empowering individuals to develop their independence, achieve their personal goals and live fulfilling lives within their community.

Working closely with the Registered Manager, you will play a key role in the day-to-day running of the service, ensuring high standards of care, effective staff leadership and compliance with CQC regulations.

The Role - Key Responsibilities

• Support the Registered Manager with the overall day-to-day management of the service.
• Lead, motivate and develop a team of support staff, promoting a positive and supportive working culture.
• Ensure individuals receive high-quality, person-centred support tailored to their mental health needs.
• Promote independence, choice, dignity and inclusion for the people using the service.
• Oversee care planning, risk assessments and support plans, ensuring they remain accurate and up to date.
• Monitor service quality and ensure compliance with CQC regulations and relevant legislation.
• Support with staff recruitment, induction, training, supervision and performance management.
• Build positive relationships with service users, families, healthcare professionals and external agencies.
• Take a proactive approach to safeguarding, incident management and continuous service improvement.

What We're Looking For

• Previous experience in a supervisory or management role within health and social care.
• Experience supporting adults with mental health needs.
• A good understanding of CQC regulations, compliance and quality standards.
• Strong leadership, communication and organisational skills.
• The ability to motivate, support and develop a team.
• A genuine passion for promoting independence, choice and positive outcomes.
• A Level 3 qualification in Health & Social Care (or equivalent) is desirable; Level 5 leadership qualification would be advantageous.

What's on Offer?

• Competitive salary of £40,000.
• Opportunity to develop and progress within the organisation.
• Supportive management team.
• Ongoing training and professional development.
• The opportunity to make a genuine difference to people's lives.