Deputy Team Manager

NFP People; Leeds; On-site; GBP 29,000 - 36,000; Full time

Job summary

NFP People is seeking a Deputy Team Manager in Leeds to help run services across locations. You will support Service Managers, supervise teams, coordinate staff rotas and ensure high standards of care and administration.

The role combines operational coordination with people leadership and requires a calm, proactive approach and good IT skills to maintain accurate records and care plans. The 12-month fixed-term contract may become permanent.

Qualifications

• Experience in team coordination, supervision, operations or service administration.
• Excellent organisational skills and ability to manage competing priorities.
• Strong communication and interpersonal skills.
• Confident dealing with sensitive situations and challenging behaviours.
• Good IT skills and experience maintaining accurate records.

Responsibilities

• Supporting daily operations and the effective running of services across multiple locations.
• Coordinating staff rotas, workloads and resources to ensure services operate efficiently.
• Supervising, motivating and supporting staff, including inductions, training and development.
• Maintaining accurate records, care plans, risk assessments and operational documentation.
• Ensuring organisational policies, safeguarding procedures and health and safety standards are followed.
• Supporting Service Managers with service planning, budgets and continuous improvements.
• Building positive relationships with colleagues, families and external professionals.
• Deputising for Service Managers and helping resolve day-to-day operational challenges.

Skills

Team coordination

Supervision

Communication

Organisational skills

IT skills

Tools

Microsoft Office

Job description

We are seeking an organised, caring and confident Deputy Team Manager to support the smooth running of services, lead teams and make a real difference to people's lives.

Position: Deputy Team Manager

Salary: £32,330 per annum

Hours: 35 hours per week

Contract: 12-month fixed-term contract, with the possibility of becoming permanent

Closing Date: To be confirmed

About the role

This is a fantastic opportunity for an organised, proactive and people-focused individual to join a well-established charity providing specialist support services to adults with additional needs.

Working closely with Service Managers, you will play a key role in the day-to-day operations of the organisation, ensuring services run smoothly, staff feel supported and high standards are maintained.

The role combines operational coordination, team leadership and administration with some direct involvement in supporting individuals who may have complex needs, mental health difficulties or behaviours that challenge.

Key responsibilities include:

• Supporting daily operations and the effective running of services across multiple locations.
• Coordinating staff rotas, workloads and resources to ensure services operate efficiently.
• Supervising, motivating and supporting staff, including inductions, training and development.
• Maintaining accurate records, care plans, risk assessments and operational documentation.
• Ensuring organisational policies, safeguarding procedures and health and safety standards are followed.
• Supporting Service Managers with service planning, budgets and continuous improvements.
• Building positive relationships with colleagues, families and external professionals.
• Deputising for Service Managers and helping resolve day-to-day operational challenges.

About you

We are looking for someone who is naturally organised, caring, supportive and confident working with people.

You do not need previous experience in specialist care services. What matters is your ability to manage responsibilities, support a team, remain calm under pressure and demonstrate a genuine willingness to learn.

You will ideally have:

• Experience in team coordination, supervision, operations or service administration.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication and interpersonal skills.
• A supportive, patient and compassionate approach.
• Confidence dealing with sensitive situations and challenging behaviours.
• Good IT skills and experience maintaining accurate records.
• A practical, flexible and solutions-focused attitude.
• An interest in supporting people with additional needs and a willingness to undertake relevant training.

Experience within health, social care, community services or the charity sector would be beneficial but is not essential.

We welcome applicants with transferable operational and leadership skills who want to move into a rewarding, people-focused environment.

About the organisation

The organisation is an established charity providing specialist support to adults with additional needs, helping individuals develop independence, build confidence and enjoy fulfilling lives.

With a strong commitment to inclusion, dignity and person-centred support, the charity works to create a positive environment where individuals are respected, valued and encouraged to achieve their potential.

This is an opportunity to bring your organisational and people-management skills to a meaningful role where your contribution really matters.

An Enhanced DBS check and satisfactory pre-employment checks will be required.

Other roles you may have experience of could include: Deputy Operations Manager, Assistant Service Manager, Operations Coordinator, Team Leader, Service Coordinator, Deputy Care Manager, Support Services Manager, Senior Support Worker, Community Services Coordinator or Office Manager