Deputy Manager

Potens View All Jobs; Dudley; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

£15.45 per hour

40 hours per week

Contributory pension scheme

Employee Assistance Programme

Learning and development opportunities

Employee benefits

Generous referral scheme

Job summary

Potens is seeking a committed supervisor to lead a team of support workers in a residential service for adults with learning disabilities and autism. You will coach staff, promote independence, and participate in on-call duties alongside the manager.

The role is based in a residential setting with up to 19 residents. You will support wellbeing, advocate person-centred care, and ensure a positive, empowering environment while adapting to wakeful night shifts as needed.

Qualifications

• NVQ Level 3 or equivalent in Health & Social Care or willingness to work towards
• Trustworthy, reliable, and able to communicate effectively
• Flexible, covering some waking night shifts.

Responsibilities

• Work alongside the service manager and staff to maintain a high level of support for the service needs.
• Lead, coach, and mentor a team of support workers.
• Support 1-1 and promote positive well-being and independent living.
• Be part of an on-call system shared between the manager and the senior.
• Work within a residential service, enabling up to 19 adults with learning disabilities and autism to live independently.
• Handle challenging behaviours with professionalism and empathy.

Skills

Trustworthy

Reliable

Effective communication

Positive outlook

Respect differences

Continuous improvement

Motivate others

People-centric

Compassionate

Flexible night shifts

Education

NVQ Level 3 or equivalent in Health & Social Care

Job description

• NVQ Level 3 or equivalent in Health & Social Care, or willingness/ability to work towards
• You will be trustworthy and reliable with the ability to communicate effectively.
• You will have a positive outlook, recognising and respecting differences and encouraging growth.
• You will embrace continuous improvement, sharing best practices with an open mind to learning.
• You will treat people equally, remove barriers, and empower the people we support and team members to live their best lives.
• You are a professional with the ability to motivate others.
• You are people-centric, supportive, and compassionate.
• Flexible, as you may be required to cover some waking night shifts.

We are a national provider of health, social and education services with over 35 years' experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, proactive, and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you've changed someone's life, and, in return for your hard work and passion, we can give you real meaning and purpose in your work.

Safeguarding Potens is committed to safeguarding and promoting the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment, including but not limited to enhanced DBS, and a minimum of two satisfactory references. Our checks will be service- and role-specific and can be discussed pre-application if required. Diversity We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

If so, read on. We have your next role available now!

What we’ll give you:

• £ 15.45 per hour - Double on bank holidays. £32,136.00
• 40 hours per week.
• Contributory pension scheme
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future - including internal leadership competency sessions and recognised qualifications.
• Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses.
• A generous referral scheme.

Please note that sponsorship is not available for this role.

What you'll be doing:

• Work alongside the service manager & staff members to maintain a high level of support that's required for the service needs.
• Lead, coach, and mentor a team of support workers.
• Support 1-1 and continue to promote positive well-being and independent living.
• Be part of an on-call system shared between the manager and the senior.
• This is within a residential service, enabling up to 19 adults with learning disabilities and autism to live a full and meaningful life independently.
• Whilst behaviours can sometimes be challenging, for a select few, this is a rewarding role where no two days are the same.