Senior Support Worker

Potens; Port Talbot; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Contributory pension scheme

Employee Assistance Programme (EAP)

Learning & development opportunities

Exclusive employee benefits

Job summary

Potens is seeking a Senior Support Worker in Port Talbot, Wales, offering a 30-hour work week and a competitive hourly rate of £13.50. The role involves supporting the registered manager, leading the team, and ensuring high standards of care for residents.

Ideal candidates will have NVQ2/3 in Health and Social Care, a driving license, and a proactive, reliable approach. The post emphasizes professional practice, safeguarding, and continuous development within a supportive environment.

Qualifications

• Possess a positive, proactive attitude with ownership and pride.
• Communicate effectively with team, managers and residents.
• Commitment to continuous improvement and learning.
• Professional conduct and ability to motivate others.

Responsibilities

• Assist the registered manager with day-to-day running of the service and lead the team.
• Support with care plan reviews and service assessments.
• Ensure compliance with mandatory requirements and company policies.
• Provide care and support tailored to individuals’ needs and promote a caring environment.

Skills

Can-do attitude

Trustworthy

Effective communication

Professional

Willing to participate

Education

NVQ2 in Health and Social Care

NVQ3 in Health and Social Care

Tools

Driver

Job description

Senior Support Worker

Are you ready to take the next step in your career?

What we’ll give you:

We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes, but is not limited to:

• £13.50
• 30 hours per week
• Contributory pension scheme
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.

What you’ll be doing:

• To support the registered manager with the day-to-day running of the service and to lead and support the team. This includes care plan reviews and service assessments.
• To assist the registered manager to comply with all mandatory and regulatory requirements, company policies and procedures.
• To ensure all the people that live with us receive the care and support appropriate to their individual needs.
• To promote a caring environment for the people we support through a high standard of professional practice.

Who you are:

• You will bring a sense of ownership and pride, with a ‘Can Do’ attitude.
• You will be trustworthy, reliable and have the ability to communicate effectively.
• You will have a positive outlook, recognising and respecting differences and encouraging growth.
• You will embrace continuous improvement, sharing best practice with an open mind to learning.
• You are professional, with the ability to motivate others.
• Willing to participate and enthusiastic.
• NVQ2 or NVQ3 in Health and Social Care is desirable.
• A driver is essential

Who we are:

We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, proactive, and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life, and, in return for your hard work and passion, we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promoting the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment, including, but not limited to, enhanced DBS and a minimum of two satisfactory references. Our checks will be service- and role-specific and can be discussed pre-application if required.

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where the same purpose drives everyone – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

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