Deputy Manager

Phillips1924 Homecare Services Ltd; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Job summary

Phillips1924 Homecare Services Ltd in Wales is seeking an experienced Deputy Manager to support day-to-day operations and service development, with a clear path to Registered Manager.

You will work closely with senior management to oversee care delivery, staff management, rotas, recruitment, care plans, safeguarding, and CIW compliance while developing leadership and regulatory competencies.

Qualifications

• Experience in health and social care, ideally domiciliary care.
• Strong leadership and staff development skills.
• Good understanding of CIW requirements and safeguarding.

Responsibilities

• Oversee daily operations of the Wales service and develop the care team.
• Manage staff rotas, recruitment, and performance monitoring.
• Ensure care plans, safeguarding, quality assurance and regulatory compliance.

Skills

Leadership

Staff management

Communication

Regulatory compliance

Education

Health & Social Care certificate/qualification (Level 3+)

Job description

Career Progression to Registered Manager

Are you an experienced care professional ready to take the next step in your career?

Phillips1924 Homecare Services Ltd is looking for an experienced and motivated Deputy Manager to help operate and develop our growing Wales office and domiciliary care service.

This is an exciting opportunity for someone with experience in health and social care who is looking to develop their leadership and management skills, with the potential to progress to Registered Manager.

Career Progression

Following successful completion of your probationary period and demonstrating the required leadership, management and regulatory competencies, you may be considered for progression to Registered Manager.

Progression will be subject to suitability, performance and meeting the relevant Care Inspectorate Wales (CIW) and Social Care Wales requirements.

Important Requirement

You must currently be registered with Social Care Wales to apply for this position. We are unable to wait for an applicant to complete their registration.

About the Role

As Deputy Manager, you will play an important role in the day-to-day operation and development of our Wales service. Working closely with senior management, you will support care delivery, staff management, rotas, recruitment, care plans, safeguarding, quality assurance and compliance.

You will also support the management of staff, respond to operational issues, monitor training and performance, assist with audits and complaints, and help ensure the service meets CIW requirements.

About You

We are looking for someone who is organised, reliable, confident and passionate about delivering high-quality, person-centred care. You should have experience within health and social care, ideally in domiciliary care or another regulated care environment, with experience supporting or supervising staff.

You will need good communication and organisational skills, the ability to work independently, use your initiative and remain calm under pressure. A good understanding of safeguarding, care planning and risk assessments is essential.

A Level 3 or above Health & Social Care qualification, previous management experience and knowledge of CIW requirements are desirable.

A valid UK driving licence is required.

Why Join Phillips1924?

This is an opportunity to join a growing organisation and play a key role in developing our Wales service. We offer ongoing training, professional development and a genuine opportunity to progress to for the right person.

Work Location: Wales - In person

If you are an experienced care professional with the ambition to progress into management and ultimately Registered Manager level, we would love to hear from you.