Deputy Manager

SeeMeHired; Cardiff; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Competitive rate

Training towards your professional dev

Employee Referral Programme

Blue Light Discount Card

Auto-enrolment pension scheme

Mentoring/support with development

Career progression throughout a range

Job summary

Caron Group is seeking a Deputy Manager to join one of our care homes in Wales. You will support the Registered Manager in daily operations, ensuring high standards of quality and regulatory compliance, while leading staff and maintaining resident care.

The role emphasises governance, person-centred care and effective liaison with families and external stakeholders. You will contribute to business support tasks, uphold safeguarding, and drive continuous improvement in resident experience.

Qualifications

• Leadership / management experience within a nursing / care environment
• High level of professional development and registration (QCF Health & Social Care Level 3/4 qualification or commitment to work towards)
• Ability to demonstrate a sound understanding of the needs of the older person and the role of the Deputy Manager
• Good understanding of dementia and of the aspirations and needs of people affected by it
• Effective verbal, written, literacy and numeracy skills
• Excellent time management and organisational skills
• Proficiency in use of Microsoft Office suite applications
• Proven record and passion for providing elderly, person centred care and positive outcomes
• Positive, flexible attitude and a desire to make a difference
• An understanding of and adherence to Caron Group's ethos

Responsibilities

• Plan, organise, direct and coordinate the day to day operations of the home
• Comply with all relevant legislation and regulations. E.g. Care Inspectorate Wales (Regulation and Inspection of Social Care (Wales) Act 2016/National Minimum Standards; Social Care Wales; Health and Safety at Work Act 1974 etc.
• Administer company policies and procedures to ensure effective and efficient operation of the Unit
• Provide direction and leadership to personnel including, communication and interpretation of policy, procedure.
• Ensure the home, resident and staff activities are maintained and conducted in accordance with fire and safety standards
• Work with the Registered Manager to improve the delivery of care, innovation, improving the residents experience; staff retention etc
• Maintain an effective incident and accident system and to ensure these are reported directly to the Registered Manager
• To work with the Registered Manager to ensure all appropriate steps are taken to ensure optimum occupancy is maintained at all times
• Responsible for assessing competence of staff, supervision, maintenance and administration of medicines in line with relevant guidelines, ensuring compliance with Care Inspectorate Wales' standards
• Undertaking additional and ad-hoc duties
• this is not an exhaustive list

Skills

Leadership

Regulatory compliance

Communication

Organisational skills

Team management

Problem solving

Education

QCF Health & Social Care Level 3/4

Teaching Qualification (e.g. PGCE/Cert Ed)

Welsh language understanding

Tools

Microsoft Office

Job description

Responsibilities

• Plan, organise, direct and coordinate the day to day operations of the home
• Comply with all relevant legislation and regulations. E.g. Care Inspectorate Wales (Regulation and Inspection of Social Care (Wales) Act 2016/National Minimum Standards; Social Care Wales; Health and Safety at Work Act 1974 etc.
• Administer company policies and procedures to ensure effective and efficient operation of the Unit
• Provide direction and leadership to personnel including, communication and interpretation of policy, procedure.
• Ensure the proper maintenance of all resident and other records in accordance with policy and relevant legislation
• Work with the Registered Manager and Health and Safety Officer to develop and implement an approved emergency/contingency plan
• Ensure the home, resident and staff activities are maintained and conducted in accordance with fire and safety standards
• Ensure supplies and equipment are kept at appropriate levels and in good order, are utilised effectively and, as appropriate, in accordance with company policy and other regulations
• Work with the Registered Manager to improve the delivery of care, innovation, improving the residents experience; staff retention etc
• Maintain an effective incident and accident system and to ensure these are reported directly to the Registered Manager
• To work with the Registered Manager to ensure all appropriate steps are taken to ensure optimum occupancy is maintained at all times
• Responsibility for managing change and development of the home with the support and agreement of key management staff i.e. Registered Manager; Regional Manager; Responsible Individual etc
• Submit reports regularly, or as required to the Registered Manager and/or Senior Management
• Present a professional and caring first contact for all those who visit or telephone the Home
• Support the finance department in the financial administration that supports the business of operating a Care Home
• To ensure that marketing materials are kept up to date in order to give correct information to those who enquire about the Home.
• i.e. Care Home information packs
• Play a key role in the safeguarding of all company, public and personal monies
• Provide summary of invoices issued and payments received to Head Office
• To play a key role in ensuring staffing levels are maintained by having taking the lead / assisting with the Home's rota/off duty
• To be involved in Human Resources activities relating to the recruitment, professional development, minor investigations and the retention of staff ensuring best practice, consistency and compliance in management of personnel.
• Responsible for assessing competence of staff, supervision, maintenance and administration of medicines in line with relevant guidelines, ensuring compliance with Care Inspectorate Wales' standards
• To be aware of and comply with the Social Care Wales Code of Professional Practice and ensure all staff comply with the Code
• Ensure eligibility to practice by maintaining registration with the NMC (if applicable) and / or SCW.
• Ensuring all staff maintain registration with SCW
• Undertaking additional and ad-hoc duties
• this is not an exhaustive list

Role Overview

As a Deputy Manager, you will assist the Registered Manager with the day to day operational running of the home, upholding the highest standards of quality and compliance. The post holder will deputise in the absence of the Registered Manager playing a pivotal role in ensuring that a high level of person centred, clinical care and governance is provided to the residents meeting all statutory and regulatory requirements. You will also be involved in sharing a portion of the Business Support responsibilities, which will be outlined and agreed upon with the Manager, Head of Region, and Business Support team at the Care Home once you are successfully in post. The post holder will act as an excellent role model providing consistent leadership, sound clinical knowledge and management to the clinical and care teams. They will have a clear focus on others, demonstrating the ability to develop effective relationships with residents, families, staff and other key stakeholders.

Qualifications

• Leadership / management experience within a nursing / care environment
• High level of professional development and registration (QCF Health & Social Care Level 3/4 qualification or commitment to work towards)
• Ability to demonstrate a sound understanding of the needs of the older person and the role of the Deputy Manager
• Good understanding of dementia and of the aspirations and needs of people affected by it
• Effective verbal, written, literacy and numeracy skills
• Excellent time management and organisational skills
• Proficiency in use of Microsoft Office suite applications
• Proven record and passion for providing elderly, person centred care and positive outcomes
• Positive, flexible attitude and a desire to make a difference
• An understanding of and adherence to Caron Group's ethos, Leadership / management experience within a nursing / care environment
• High level of professional development and registration (QCF Health & Social Care Level 3/4 qualification or commitment to work towards)
• Ability to demonstrate a sound understanding of the needs of the older person and the role of the Deputy Manager
• Good understanding of dementia and of the aspirations and needs of people affected by it
• Effective verbal, written, literacy and numeracy skills
• Excellent time management and organisational skills
• Proficiency in use of Microsoft Office suite applications
• Proven record and passion for providing elderly, person centred care and positive outcomes
• Positive, flexible attitude and a desire to make a difference
• An understanding of and adherence to Caron Group's ethos

An exciting opening has arisen for a Deputy Manager to join one of our care homes and become part of the Caron Family. We strive to provide quality support and care to the individuals residing with us and as such are seeking an individual who shares our passion, energy and values. If you relish the prospect of making a difference in a rewarding and varied role where no two days are the same, this is the perfect opportunity for you! Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We are proud to be a business that has continuously grown over the past twenty four years and we firmly our best is still to come. Our residents and their families are at the heart of everything we do. We strive to provide tailored care to the requirements of each of the individuals residing with us, celebrating their individuality and enhancing their quality of life. At Caron Group, we believe our people are our most valuable asset and our success is attributed to our inspired and dedicated team members who share our passion for providing exemplary levels of care, embrace our vision and actively work to enable us to realise our ambitions. The group offers a friendly, supportive environment of teamwork, respect and integrity where everyone makes a valued

Desired criteria

• To have a recognised Teaching Qualification e.g. PGCE/Cert ED; DTLLS/CTLLS; Level 5 Education & Training
• To have understanding of the Welsh language

Desirable

• To have a recognised Teaching Qualification e.g. PGCE/Cert ED; DTLLS/CTLLS; Level 5 Education & Training
• To have understanding of the Welsh language

Package

• A competitive rate
• Training towards your professional development
• Employee Referral Programme
• Blue Light Discount Card (Eligibility to apply)
• Auto-enrolment pension scheme
• Mentoring/support with your development
• Career progression throughout a range of departments within the company, both clinical and non-clinical roles

Caron Group is an inclusive organisation and we actively promote equality of opportunity for all with the right mix of talent, skills and potential.