Deputy Manager

Cardiff and Vale University Health Board; Bridlington; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

31 days annual leave

Birthday off after 1 year

Pension scheme

Recognition programmes

Health and wellbeing support

Ongoing training and careerDevelopment

Job summary

Bridlington is a 12-bed residential service supporting adults with complex needs. The Deputy Manager role supports the Registered Manager in delivering high-quality, person-centred care and leads the rota and office duties to ensure smooth daily operations.

We value leadership, strong communication and a commitment to safeguarding, with opportunities for development and a positive, inclusive culture for staff and people we support.

Qualifications

• Experience in adult social care, ideally in a leadership or senior support role.
• NVQ Level 3 in Health and Social Care (or equivalent).
• Strong understanding of CQC standards, safeguarding and person-centred support.
• Experience supporting people with learning disabilities, autism, ABI or mental health needs.
• Strong leadership, communication and relationship-building skills.
• Confidence managing rotas, systems and day-to-day service operations.
• Ability to support, motivate and develop colleagues to achieve positive outcomes.
• Good organisational skills with strong attention to detail.
• Working towards Level 5 Diploma in Leadership for Adult Care (Desirable).
• Experience undertaking audits, action planning and quality improvement activities (Desirable).
• Full UK driving licence (Desirable).

Responsibilities

• Support the Registered Manager in delivering high-quality, person-centred care.
• Lead hands-on across the rota and support office responsibilities.
• Develop colleagues and oversee operational processes to support service delivery.
• Promote a positive, inclusive culture for staff and the people we support.
• Collaborate with families, professionals and stakeholders to achieve positive outcomes.

Skills

Leadership

Communication

People management

rota management

Organisational skills

Safety & compliance

Relationship building

Care experience

Education

NVQ Level 3 Health & Social Care

Level 5 Diploma in Leadership (Desirable)

Job description

As a Deputy Manager, you’ll support the Registered Manager in delivering high-quality, person-centred care and maintaining excellent standards across the service. This is a hands-on leadership role, working actively across the rota alongside your team, with dedicated time allocated for office responsibilities. You’ll support the day-to-day running of the service, help develop colleagues, oversee operational processes, and promote a positive, inclusive culture where both colleagues and the people we support can thrive. Working closely with the Registered Manager, families, professionals and other stakeholders, you’ll help ensure the people we support achieve positive outcomes and receive the highest standards of care. You’ll contribute across our three key priorities:

• Quality Support the delivery of safe, effective and person-centred care, ensuring high standards across the service.
• People Coach, motivate and develop colleagues, helping to create a positive and high performing team culture.
• Performance Assist with the effective management of rotas, resources and operational processes to support successful service delivery., We’re one of the UK’s leading adult social care providers, supporting people to live fulfilling, independent lives through Residential, Supported Living and Complex Care services.

Bridlington is a 12-bed residential service supporting adults with Prader Willi Syndrome, dual diagnosis and complex needs. The service provides a safe, structured and person-centred environment where individuals are supported to build independence, develop daily living skills, and achieve their personal goals. People we support enjoy a range of activities within the service and in the community, including shopping, feeding animals, beach walks and marina development, helping them to stay engaged, active and connected.

About the Role As a Deputy Manager, you’ll support the Registered Manager in delivering high-quality, person-centred care and maintaining excellent standards across the service. This is a hands-on leadership role, working actively across the rota alongside your team, with dedicated time allocated for office responsibilities. You’ll support the day-to-day running of the service, help develop colleagues, oversee operational processes, and promote a positive, inclusive culture where both colleagues and the people we support can thrive. Working closely with the Registered Manager, families, professionals and other stakeholders, you’ll help ensure the people we support achieve positive outcomes and receive the highest standards of care. You’ll contribute across our three key priorities:

• Quality Support the delivery of safe, effective and person-centred care, ensuring high standards across the service.
• People Coach, motivate and develop colleagues, helping to create a positive and high performing team culture.
• Performance Assist with the effective management of rotas, resources and operational processes to support successful service delivery., We’re one of the UK’s leading adult social care providers, supporting people to live fulfilling, independent lives through Residential, Supported Living and Complex Care services.

Essential:

• Experience in adult social care, ideally within a leadership or senior support role.
• NVQ Level 3 in Health and Social Care (or equivalent).
• Strong understanding of CQC standards, safeguarding and person-centred support.
• Experience supporting people with learning disabilities, autism, acquired brain injuries (ABI) or mental health needs.
• Strong leadership, communication and relationship-building skills.
• Confidence managing rotas, systems and day-to-day service operations.
• Ability to support, motivate and develop colleagues to achieve positive outcomes.
• Good organisational skills with strong attention to detail.

Desirable:

• Working towards, or willingness to complete, a Level 5 Diploma in Leadership for Adult Care.
• Experience undertaking audits, action planning and quality improvement activities.
• Full UK driving licence.

If you’re a passionate and motivated care professional ready to take the next step in your leadership career, we’d love to hear from you.

Make a Difference Every Day

We’re one of the UK’s leading adult social care providers, supporting people to live fulfilling, independent lives through Residential, Supported Living and Complex Care services. Bridlington is a 12-bed residential service supporting adults with Prader Willi Syndrome, dual diagnosis and complex needs. The service provides a safe, structured and person-centred environment where individuals are supported to build independence, develop daily living skills, and achieve their personal goals. People we support enjoy a range of activities within the service and in the community, including shopping, feeding animals, beach walks and marina development, helping them to stay engaged, active and connected.

We believe in rewarding and supporting our colleagues. Alongside competitive pay, you’ll receive:

• 31 days annual leave (including bank holidays)
• Your birthday off (after one year’s service)
• Pension scheme
• Industry-leading recognition programmes
• Health, wellbeing and financial support
• Ongoing training and career development opportunities

Recognised by The Sunday Times Best Places to Work for three consecutive years and winners of the 2026 Health & Social Care Industry Award, we’re proud of the positive, people-focused culture we’ve built.