Deputy Manager

Fuller's; Bath; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25% food and drink discount

Tips paid weekly on top of hourly pay

Discounted hotel stays

My Fuller's online benefits

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller's is seeking a Deputy Manager at The Crystal Palace in Bath. You will lead a busy, friendly team, ensuring top-notch guest service and smooth day-to-day operations in a traditional pub setting.

We look for a proactive leader who loves fresh food and great wines, with a passion for training and developing staff. A hands-on approach, strong communication, and ownership of challenges will help you thrive in this vibrant Fuller's pub environment.

Qualifications

• Experience leading a hospitality team.
• Strong communication and decision-making skills.
• Passion for delivering great customer service and quality.
• Willingness to learn and develop skills.

Responsibilities

• Motivate and support the team to create a memorable atmosphere for customers.
• Rely on strong leadership to run the business smoothly and confidently.
• Take ownership of problems and drive solutions.
• Engage with guests through warm, engaging service and high standards.

Skills

People leadership

Communication

Decision-making

Team motivation

Learning mindset

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Crystal Palace is a bustling, traditional pub in Bath, frequented during the day by a large majority of tourists. Service style here varies from full table service to informal bar service, but it's always busy - with warmer months bringing added crowds thanks to the spacious garden.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leader who will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.