Deputy Manager

Acorn Pubs; Ascot; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free meals on shift

30% staff discount across Acorn Pubs

Nest pension

Life assurance

Wagestream - flexible pay

Cycle to work

£1,000 referral bonus

Job summary

The Royal Foresters in Ascot, part of Acorn Pubs, seeks a Deputy Manager to lead a busy, high-volume venue with 24 bedrooms and a strong food and drink operation. You will manage a large team, plan events and oversee guest experiences to uphold the venue’s premium reputation.

Ambition to progress into General Manager, with extensive training and development opportunities, a generous benefits package, and a supportive team culture designed to drive performance and career growth.

Qualifications

• Experience leading a large team in a busy hospitality operation.
• Strong people leadership and motivational skills.
• Strong commercial awareness and drive for performance.
• Ability to deliver exceptional guest experiences under pressure.
• Ambition to progress into a General Manager role.
• Resilience and determination for demanding, rewarding work.

Responsibilities

• Lead and inspire a large team across all shifts to deliver outstanding guest experiences.
• Plan and execute high-volume services, events and promotions with efficiency.
• Train, coach and develop staff to uphold brand standards and service quality.
• Collaborate with Pub Manager to run a busy pub effectively and commercially.

Skills

High-volume hospitality

People leadership

Commercial awareness

Guest service under pressure

Career progression

Resilience

Job description

Are you ready to take the next step towards General Management at one of the most prestigious sites in the Acorn Pubs estate?

We're looking for an exceptional Deputy Manager to join The Royal Foresters, Ascot– our flagship venue that has recently benefited from a £1 million refurbishment, cementing its position as one of the most aspirational hospitality destinations in the region.

This is no ordinary Deputy Manager role. The Royal Foresters is a high-volume, multi-faceted business generating £100,000+ in weekly sales, with 24 beautifully appointed bedrooms, a thriving food and drink operation, and a reputation for delivering outstanding guest experiences.

Located in the heart of Ascot, the site comes alive during the world-famous racing season, with Ascot Week presenting one of the biggest and most exciting trading periods of the year. Success here requires energy, resilience and exceptional leadership.

We're looking for a Deputy Manager who thrives in a fast-paced environment, can confidently lead and inspire a large team, and has the ambition to develop into a future General Manager. This is an ideal opportunity for a strong operator who wants to gain experience in a flagship business and prove themselves at the highest level.

What we're looking for:

• Proven experience in a high-volume hospitality operation
• Strong people leadership skills with the ability to manage and motivate a large team
• Commercial awareness and a passion for driving performance
• Confidence in delivering exceptional guest experiences under pressure
• Ambition to progress into a General Manager role
• The resilience and determination to embrace a demanding but highly rewarding challenge

The Royal Foresters isn't for everyone. It's big, busy, demanding and ambitious. But for the right Deputy Manager, it could be the career-defining opportunity you've been waiting for.

Our Offer

• Basic up to £38kplus tronc (that's your card tips that are paid into your bank)
• Opportunity to earn an additional £2k as part of our Management Bonus Scheme
• Great cash tips

The Extras

• We know you work hard so we feed you well - free meals on shift, choose from the menu!
• 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including wagamama and selected airport pubs and restaurants.
• It's never too early to start saving for the future with a NEST pension.
• Protection for your family with life assurance.
• Great discounts via Perks on Tapsaving you money on everyday purchases and more.
• Cycle to work scheme.
• £1,000 referral bonus for introducing new Managers or Chefsto the company.
• Wagestream - use flexiblepay to choose when to get paid.

Your Wellbeing – it's important to us!

• Free 24-hour confidential legal and information helpline for you and your family.
• Bespoke wellbeing support offering free counselling for all crew.
• Access to health checks and virtual GP appointments.
• Discounted gym membership.
• Plenty of social get togethers – it's not all work and no play.
• Recognition platform with regular thankyous.

We want you to grow with us

• Superb internal and external development programmes to support your progress
• Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices.
• Bite-sized courses focusing on self-awareness and leadership skills.
• We encourage movement between our pubs so you can have a long-term career with us.

About you...

As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. You'll be managing busy services, planning and running special events, welcoming and looking after customers as well as helping to train and lead our lovely bar/waiting team. You'll be drawing on your knowledge and experience to decide what beers, gins and wines we offer and how our events should be run. This is a hands on role where you'll be at the heart of everything going on ensuring that things run smoothly.

We are immensely proud that many of our pub managers have been promoted from within. We want to carry on that success story, so you will be given plenty of training to develop your skills and progress your career.

About Acorn Pubs...

• A collection of 10 pubs, 6 of which have bedrooms.
• Our wider company, Brunning and Price, includes 79 pubs across the country.
• A company committed to reducing our carbon footprint, working sustainably and supporting our local communities.
• @brunningandpricecareers #bandplife