Deputy Manager

Acorn Pubs; West of England; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Free meals on shift

Nest pension

Life assurance

Wagestream pay flexibility

Cycle to work

Referral bonus £1,000

30% staff discount across pubs

Job summary

The Crooked Billet is joining Acorn Pubs, Brunning & Price, and we’re building a brilliant new team to bring this flagship site to life. As Deputy Manager you’ll work closely with the General Manager to establish the culture, standards and personality of the pub and welcome guests with warmth.

You’ll recruit and develop the team, drive exceptional service, run busy services, plan events and help shape the drinks offer. Base salary up to £36k with great tips and benefits.

Qualifications

• Experience leading a busy hospitality team and delivering memorable guest experiences.
• Proven ability to recruit, develop and coach front-of-house staff.
• Able to plan events and menus with attention to cost and guest satisfaction.

Responsibilities

• Lead the team alongside the General Manager to set culture, standards and personality.
• Recruit, develop and coach staff; drive exceptional service during all shifts.
• Plan events, train the bar/waiting team and decide on drinks selection.
• Own day-to-day operations to ensure smooth service and guest happiness.

Skills

Leadership

People management

Customer service

Event planning

Staff training

Job description

The Crooked Billet is about to start a brand-new chapter - and we want you to be part of the story.

Following a significant investment and an exciting transformation, The Crooked Billet is joining Acorn Pubs, part of the Brunning & Price family, and we’re building a brilliant new team to bring this flagship site to life.

This is much more than a new job. It’s a chance to be there from the beginning.

We’re looking for people who love hospitality, love looking after people and want to be part of creating a pub that feels like it has always belonged at the heart of its community.

We’re investing significantly in the pub, creating a beautiful new space with a fresh food and drinks offer and a completely new identity. And while the building might be getting a transformation, it’s the people who will make it special. You’ll be part of the team welcoming our guests for the first time, creating memorable experiences and helping establish the personality of the pub.

We want people who are naturally warm, confident and curious.

People who notice the little things.

People who genuinely enjoy making someone’s day.

And people who understand that great hospitality is about how you make people feel.

As Deputy Manager, you’ll be a key part of the leadership team, working closely with the General Manager to establish the culture, standards and personality of the pub.

You’ll help recruit and develop the team, drive exceptional service and play a major role in making the opening a success.

It’s an opportunity to take real ownership and develop your career with the support of Acorn Pubs and Brunning & Price behind you.

Our Offer

• Basic up to £36k, plus tronc (that’s your card tips that are paid into your bank)
• Great cash tips

The Extras

• We know you work hard so we feed you well - free meals on shift, choose from the menu!
• 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including wagamama and selected airport pubs and restaurants.
• It’s never too early to start saving for the future with a NEST pension.
• Protection for your family with life assurance.
• Great discounts via Perks on Tap saving you money on everyday purchases and more.
• Cycle to work scheme.
• £1,000 referral bonus for introducing new Managers or Chefs to the company.
• Wagestream - use flexible pay to choose when to get paid.

Your Wellbeing – it’s important to us!

• Free 24-hour confidential legal and information helpline for you and your family.
• Bespoke wellbeing support offering free counselling for all crew.
• Access to health checks and virtual GP appointments.
• Discounted gym membership.
• Plenty of social get togethers – it’s not all work and no play.
• Recognition platform with regular thankyous.

We want you to grow with us

• Superb internal and external development programmes to support your progress.
• Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices.
• Bite-sized courses focusing on self-awareness and leadership skills.
• We encourage movement between our pubs so you can have a long-term career with us.

About you...

As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. You'll be managing busy services, planning and running special events, welcoming and looking after customers as well as helping to train and lead our lovely bar/waiting team. You'll be drawing on your knowledge and experience to decide what beers, gins and wines we offer and how our events should be run. This is a hands on role where you’ll be at the heart of everything going on ensuring that things run smoothly.

We are immensely proud that many of our pub managers have been promoted from within. We want to carry on that success story, so you will be given plenty of training to develop your skills and progress your career.

About Acorn Pubs...

• A collection of 10 pubs, 6 of which have bedrooms.
• Our wider company, Brunning and Price, includes 79 pubs across the country.
• A company with heart, where individuality, personality and diversity are encouraged.
• A company committed to reducing our carbon footprint, working sustainably and supporting our local communities.
• @brunningandpricecareers #bandplife