Deputy Head Housekeeper — Lead a High-Impact Team

London Marriott Hotel Regents Park; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier hotel in London seeks a Deputy Head Housekeeper to oversee housekeeping operations and ensure the highest standards of guest satisfaction. The role includes managing the housekeeping team, conducting appraisals, and ensuring compliance with health and safety regulations. The ideal candidate will have previous experience in hotel housekeeping management and excellent communication skills. This full-time position offers competitive benefits including flexible learning opportunities and a supportive work environment.

Benefits

Two weekly payments

Up to 28 days paid holiday

Career progression opportunities

Retail discounts on various services

Opportunity to work with a leading company

Qualifications

• Experience as an Assistant Housekeeping Manager or similar from a busy hotel.
• Prior people management experience is essential.
• Familiarity with budgeting and financial analysis is required.
• Knowledge of Health & Safety regulations is desirable.

Responsibilities

• Assist in coordinating all housekeeping operations within brand guidelines.
• Ensure high levels of customer care and satisfaction.
• Conduct regular team member appraisals and manage training.
• Maintain departmental communication and quality standards.
• Manage payroll and resolve team member queries.

Skills

Excellent interpersonal skills

Excellent written and verbal communication skills

Proficient in Microsoft Office (Word, Excel, Outlook)

Ability to build rapport quickly

Ability to work effectively under pressure

Excellent organization skills

Ability to motivate and inspire others

Flexible with a willingness to learn

Education

Previous Assistant Housekeeping Manager or Housekeeping Manager experience

Tools

Active Directory

Job description

A premier hotel in London seeks a Deputy Head Housekeeper to oversee housekeeping operations and ensure the highest standards of guest satisfaction. The role includes managing the housekeeping team, conducting appraisals, and ensuring compliance with health and safety regulations. The ideal candidate will have previous experience in hotel housekeeping management and excellent communication skills. This full-time position offers competitive benefits including flexible learning opportunities and a supportive work environment.