Deputy General Manager - Hospitality Leader & Guest Experience

Le Strange Arms; Hunstanton; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

Employee Assistance Programme (EAP)

Team parties & social events

Work anniversary rewards

Refer a friend scheme

Wine discounts

Family & friends discounts

Team discounts – up to 50%

Overnight stays from £75

High street discounts

Free meal on duty

Tips + Wagestream access

Flexible hours

Learning & development

Job summary

Chestnut is seeking a Deputy General Manager for its East Anglia properties to lead front-of-house and back-of-house operations, ensuring exceptional guest experiences and smooth daily operations. You will liaise with management to meet financial goals and foster a positive, motivated team environment.

The role emphasises training, development, and accredited learning opportunities to grow your hospitality leadership career within a supportive group.

Qualifications

• Proven hospitality management experience.
• Strong leadership and people development skills.
• Excellent guest service focus and safety awareness.

Responsibilities

• Lead FOH and BOH teams to deliver high standards of service.
• Collaborate with management to ensure seamless guest experience.
• Recruit, train and develop team members for high performance.
• Drive financial performance and meet financial targets.
• Cash management and stock control.

Skills

Leadership

Team management

Guest experience

Financial acumen

Job description

Chestnut is seeking a Deputy General Manager for its East Anglia properties to lead front-of-house and back-of-house operations, ensuring exceptional guest experiences and smooth daily operations. You will liaise with management to meet financial goals and foster a positive, motivated team environment.

The role emphasises training, development, and accredited learning opportunities to grow your hospitality leadership career within a supportive group.