Deputy General Manager

Shiko; Manchester; On-site; GBP 39,000 - 42,000; Full time

Job summary

A leading hospitality destination in Manchester is seeking an exceptional Deputy General Manager to lead operations across multiple venues. The role requires strong leadership skills to ensure service excellence and manage a diverse team. As the operational backbone, you will oversee all dayparts and drive strategic initiatives. When the General Manager is off-site, you will take charge and maintain high standards, enhancing the guest experience.

Responsibilities

• Lead operations across both venues alongside the General Manager.
• Manage a diverse team and ensure service excellence.
• Drive standards and oversee day-to-day operations.

Job description

Side Street & The Dome | Manchester

£39,000 - £42,000 per annum + performance bonus

Full-time, Permanent

About Us

Side Street & The Dome represent Manchester’s most dynamic hospitality destination at the heart of ABC Buildings. Together, we’re a multi-format venue operation seamlessly transitioning from morning coffee culture to late-night programming across café, restaurant, bar lounge, and event spaces.

Side Street is the public social hub of the ABC ecosystem a carefully curated all-day venue where creative professionals, local residents, and cultural enthusiasts gather. The Dome provides our dedicated events capability, hosting everything from corporate functions to cultural activations.

This isn’t just hospitality it’s cultural programming meets commercial excellence.

The Role

We’re seeking an exceptional Deputy General Manager to work alongside our GM in leading operations across both venues. This is a senior leadership position requiring someone who can command respect, drive standards, and thrive in the complexity of a multi-revenue stream operation.

You’ll be the operational backbone ensuring flawless execution across all dayparts, managing a diverse team, and delivering the elevated experience our members and guests expect. When the GM is off‑site, you’re in charge. When they’re present, you lead the team through day‑to‑day operations and strategic initiatives to maintain service excellence across both venues.