Deputy Chief Operating Officer

British Pregnancy Advisory Service (BPAS); Warwick; Hybrid; GBP 85,000 - 90,000; Full time

Benefits offered by this job

34 days annual leave

Life assurance at 3 salary

Defined contribution pension

GP 24/7 access

MyMindPal mental fitness app

Online discounts and gym membership

Family-friendly policies

Job summary

BPAS seeks an experienced Deputy Chief Operating Officer to join the Senior Leadership Team. You will shape operational strategy, lead transformation, and ensure high standards of patient care on a national scale from our Head Office in Warwick with hybrid working arrangements.

The role requires senior operational leadership across multiple sites, with a focus on improving access, performance, and service delivery, while managing large budgets and cross-functional teams.

Qualifications

• Senior operational leadership experience in a complex multi-site or regulated environment.
• Experience within reproductive healthcare, women's health or a related specialty is essential.
• Strong track record delivering large-scale service transformation & improvement.
• Significant experience in performance management, capacity planning, KPI delivery and corrective action plans.
• Experience of managing resources, large budgets and/or cost improvements.

Responsibilities

• Provide senior operational leadership across BPAS and translate strategy into operational delivery.
• Lead programmes that improve access, quality, productivity and patient outcomes.
• Collaborate with clinical and operational leaders to develop new models of care and service delivery.

Skills

Senior operational leadership

Experience in reproductive healthcare

Performance management

Budget management

Governance & risk

Stakeholder relationships

Job description

Job summary

Details of how to apply are detailed in the Candidate pack that is available for you to download from this advert. BPAS are an independent healthcare charity which, formore than 55 years, has been advocating & caring for women & couples whodecide to end a pregnancy. We are the leading specialist of abortion advice & treatment in the UK, supporting over 100,000 women a year in over 50 healthcareclinics nationwide. We are entering a period of significant change for ourorganisation, & our workforce, having emerged from a difficult period welaunched our new Strategy, putting our people & our patients at the heart ofthe organisation. BPAS vision is for a society in which women are trustedto make their own reproductive choices with access to the information & services needed to exercise those choices. We are seeking an experienced & values-driven DeputyChief Operating Officer to join the BPAS Senior Leadership Team at asignificant time for the organisation. Reporting to the Chief Operating Officer, the Deputy ChiefOperating Officer will help to shape operational strategy, lead transformationproviding a clear direction of travel that aligns with business andtransformation plans, & ensure the highest standards of patient care across anational healthcare charity. Working closely with Executive colleagues & seniorleaders, you will help ensure BPAS has the leadership, workforce & organisational resilience needed to deliver high-quality care & support tothe women we serve.

Main duties of the job

As Deputy Chief Operating Officer, you will provide senior operational leadership across BPAS, helping to translate strategy into operational delivery & leading programmes that improve access, quality, productivity & patient outcomes. You will work collaboratively with operational, nursing, midwifery & medical leaders to drive innovation, improve performance and support the development of new models of care and service delivery.

About You

We are looking for a senior operational leader with significant leadership experience in a complex multi-site and/or regulated environment.

You will bring:

• Experience within reproductive healthcare, women's health or a related specialty is essential.
• A proven track record of senior operational leadership.
• Experience of delivering large-scale service transformation & improvement.
• Significant experience of performance management, capacity planning, KPI delivery and corrective action plans.
• Experience of managing resources, large budgets and/or cost improvements.
• Strong understanding of governance, risk management and quality assurance.
• Excellent relationship-building & influencing skills, with the ability to work across professional & organisational boundaries
• The ability to lead confidently through change, balancing strategic thinking with operational delivery.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.

Location: Hybrid Based in Head office and working from home with days in Head Office Leamington Spa and BPAS Units when required.

BPASHead Office, OrionHouse, Athena Drive, Tachbrook Park, Leamington Spa, CV34 6RQ

Salary: £85,000- £90,000

Hours Per Week: 36 hours Monday to Friday

NB: Shifts that are longer than 6 hours, will include a 30 minutes unpaid break.

On call: All members of the Senior Operating Team will be required to participate in a on-call rota. The On-Call policy and procedure is being reviewed and revised, however it is envisaged that participation will involve being available to receive emergency / on-call telephone calls up to 9pm Monday to Friday and on Saturdays and Sundays approximately 4 times per year.

Holidays: 34 days per year, including Bank Holidays. (Pro-rata for part time staff)

Values & eligibility: All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.

References & pre-employment checks: All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Employer details

British Pregnancy Advisory Service (BPAS)

Orion House

Athena Drive

Warwick

CV34 6RQ

United Kingdom