Deputy Care Manager: Lead High-Acuity Support

Olive Recruit; Malvern Wells; On-site; GBP 18,000 - 26,000; Full time

Job summary

Olive Recruit in Malvern is seeking an experienced Deputy Manager to provide leadership within high-acuity care packages supporting individuals with complex needs and behaviours that challenge. You will work within 3:1, 4:1 and 5:1 staffing arrangements, combining hands-on support with team leadership, risk management and incident management.

The role requires guiding staff during shifts, ensuring safe staffing, implementing care plans and PBS plans, and maintaining safeguarding and escalation

Qualifications

• Experience in complex care settings with 3:1, 4:1 or 5:1 care packages and leadership exposure.
• Strong de-escalation and crisis management skills.
• Knowledge of safeguarding and least restrictive practice.
• Experience with PBS plans and risk assessments.

Responsibilities

• Leading and supporting the staff team during shifts.
• Ensuring safe staffing and effective deployment within enhanced care packages.
• Ensuring care plans, PBS plans and risk assessments are followed consistently.
• Recognising triggers and early warning signs and supporting effective de-escalation.
• Leading the team during challenging behavioural incidents, including aggression, violence, absconding and self-injury.
• Ensuring restrictive interventions are used only when necessary and properly authorised.
• Monitoring staff practice and addressing unsafe or inconsistent practice.
• Supporting staff supervision, development and competency.
• Completing and reviewing handovers, care records and incident reports.
• Supporting safeguarding, DoLS and least restrictive practice.
• Working closely with managers, clinical teams and other professionals.

Skills

Leadership

De-escalation

Crisis management

Staff supervision

Incident reporting

Risk assessment

Safeguarding

DoLS knowledge

Least restrictive practice

PBS plans

Education

Level 3 Health & Social Care qualification or equivalent

PBS, Autism, Learning Disability, ABI or Mental Health training

Job description

Olive Recruit in Malvern is seeking an experienced Deputy Manager to provide leadership within high-acuity care packages supporting individuals with complex needs and behaviours that challenge. You will work within 3:1, 4:1 and 5:1 staffing arrangements, combining hands-on support with team leadership, risk management and incident management.

The role requires guiding staff during shifts, ensuring safe staffing, implementing care plans and PBS plans, and maintaining safeguarding and escalation