Depot Supervisor: Lead Logistics & Driver Planning

Dunelm; Stoke-on-Trent; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Sharesave

Cycle to work

Discount on all Dunelm products

Job summary

Dunelm is seeking a Depot Supervisor for the Home Delivery Depot in Stoke to oversee daily warehouse and transport operations, ensuring timeliness and a high standard of customer service.

You will assist with delivery coordination, driver communications, and supporting the Depot and Internal Transport Managers. The role emphasizes leadership, proactive problem solving, and a friendly, expert attitude.

Qualifications

• National CPC & Driver CPC would be an advantage.
• C1 licence not essential but would be an advantage.
• Strong leadership and communication skills.
• A proactive, problem‑solving mindset.
• Passion for delivering excellent customer service.
• Friendly, expert attitude that reflects our value.

Responsibilities

• Assisting with the smooth running of the delivery and collection service and the co‑ordination the activities of our Home Delivery Network teams.
• Assisting the control of the driver communications and workload, through managing route planning, controlling tachograph reports and managing driver holidays and sickness.
• As a Depot Supervisor, you will contribute to the daily running of the depot and support the Depot Manager and Internal Transport Manager in supporting the wider team.

Skills

Leadership

Communication

Problem-solving

Customer service

Proactive mindset

Job description

Dunelm is seeking a Depot Supervisor for the Home Delivery Depot in Stoke to oversee daily warehouse and transport operations, ensuring timeliness and a high standard of customer service.

You will assist with delivery coordination, driver communications, and supporting the Depot and Internal Transport Managers. The role emphasizes leadership, proactive problem solving, and a friendly, expert attitude.