Depot Supervisor

Buy It Direct; West of England; On-site; GBP 32,000 - 40,000; Full time

Job summary

Buy It Direct is seeking a proactive Depot Supervisor for our Bristol depot. You will manage daily operations, coach a small team, and ensure safe loading/unloading and timely deliveries across the Southwest.

You will drive OTIF performance, handle HR matters with the support of the HR team, and continuously seek operational improvements while upholding health and safety standards. A valid driving licence and logistics experience are essential.

Qualifications

• Experience in transport/logistics and knowledge of driver legislation (LGV/HGV).
• Strong compliance mindset with attention to detail.
• Ability to build positive relationships and work under pressure.
• Focus on reducing costs while maintaining service KPIs.
• Excellent communication and numerical abilities.
• Valid driving licence is required.

Responsibilities

• Ensure OTIF performance and re-deliveries.
• Lead, coach and support the team.
• Oversee loading/unloading and safe vehicle loading.
• Manage holidays, inductions, and staffing.
• Handle HR investigations, PDPs, and disciplinary actions with HR support.
• Drive continuous improvement and health and safety standards.
• Take out-of-hours calls and assist on delivery routes as needed.

Skills

Transport/logistics experience

LGV/HGV knowledge

Compliance & detail oriented

Relationship building under pressure

Cost & service KPIs

Communication skills

Numerical skills

Driving Licence

Job description

Job Title: Depot Supervisor

Location: Bristol

Salary: £36,000

Shift: 10:00am to 7.30pm

About The Role:

Join Buy It Direct as a Depot Supervisor at our new Bristol depot. This hands-on role will see you managing daily operations while supporting your team with loading and unloading, ensuring vehicles are loaded correctly and safely. You'll also drive high-quality service and operational excellence across the Southwest.

Key Responsibilities:

• Manage on-time, in-full (OTIF) performance and re-deliveries.
• Lead, coach, and support your team.
• Support loading/unloading processes and ensure vehicles are loaded safely and correctly.
• Handle return-to-work assessments and absence reviews.
• Work with HR on compliance, including investigations, PDPs, and disciplinary actions.
• Oversee holidays, staffing, inductions, and training.
• Manage timesheets, liaise with agencies, and maintain SOPs.
• Investigate customer complaints and oversee site maintenance.
• Implement operational improvements, reduce costs, and maintain Health and Safety standards.
• Take out-of-hours calls when required to resolve operational issues.
• Go out on delivery routes when needed to support the team and maintain service levels.

Essential Skills:

• Experience in transport/logistics and knowledge of driver legislation (LGV/HGV).
• Strong understanding of compliance and attention to detail.
• Ability to build positive relationships and work under pressure.
• Solutions-driven with a focus on cost and service KPIs.
• Excellent communication and numerical skills.
• Driving Licence