Head of Depot Operations - Ashford

Rhenus Logistics; Ashford; Presencial; GBP 42.000 - 64.000; Jornada completa

Descripción de la vacante

Rhenus Logistics in Ashford is seeking an experienced Depot Operations Manager to lead day-to-day depot activities, drive efficient planning with Transport/Warehouse teams, and ensure health and safety compliance. You will monitor staff performance and develop a high-performing team.

The role requires at least five years in a similar role, strong leadership, and the ability to analyse data to improve cost efficiency and service levels.

Formación

• Minimum 5 years working in a similar role.
• Strong leadership and team development skills.
• Excellent planning, organisation and communication abilities.
• Solid knowledge of transport legislation and DVSA compliance.
• Experience managing, recruiting and developing a team.

Responsabilidades

• Monitor and manage the day-to-day depot operations ensuring best practice for all depot activity.
• Work with Transport/Warehouse Management to ensure efficient planning and loading practices are adopted.
• Analyse and report on internal costs and vehicle productivity.
• Ensure the depot is set for the following day's business at the end of each day.
• Schedule and chair monthly operational meetings with internal department managers.
• Be available on call for alarms, out of hours work and weekends.

Conocimientos

Leadership

Operations management

Data analysis

Communication skills

Team development

Planning & organisation

Educación

CPC – International Road Haulage

Full clean driver’s license (Class 1 HGV desirable)

Herramientas

Microsoft Excel

Microsoft Word

ERP systems

Descripción del empleo

What You Can Expect :

• Monitor and manage the day-to-day depot operations ensuring best practice for all depot activity.
• Work with Transport/Warehouse Management to ensure efficient planning and loading practices are adopted.
• Analyse and report on internal costs and vehicle productivity.
• Ensure that the requirements of the Operator's Licence are always adhered to.
• Provide strategic direction for depot logistics operations.
• Ensure the depot is set for the following day's business at the end of each day.
• Ensure depot security is always maintained.
• Ensure all operational staff are trained in correct working practices and training records are up to date. This includes eLearning training.
• Ensure all staff adhere to all health and safety guidelines.
• Maximise staff efficiency across all depot operations.
• Ensure all workspaces are meticulously maintained throughout the day.
• Monitor staff attendance, absence, and holiday.
• Ensure timely, quality communication between Transport/Warehouse teams, and all internal departments.
• Complete quarterly Depot audits.
• Complete weekly and monthly KPI reports.
• Work closely with management counterparts to ensure smooth implementation of new business.
• Review and address all operational issues in line with company and customer SLA's.
• Ensure process changes are communicated to all depot and partner operations staff.
• Schedule and chair monthly operational meetings with internal department managers.
• With the support of HR, oversee all aspects of HR and disciplinary procedures for the Depot Operations. Attend a monthly HR meeting.
• Responsible for recruiting, onboarding, and development of new operational staff.
• Monitor and report on maintenance spend, including tools, tackle, and consumables.
• Responsible for depot facilities and raising purchase orders on external suppliers for repair/maintenance work. Ensuring all records and certification is saved in the correct locations.
• Support the Transport Office Supervisor and Warehouse Manager to conduct team meetings.
• Work with the transport/warehouse management to ensure Loler testing is completed, and records updated.
• Responsible for the day-to-day maintenance of the buildings/alarms systems
• Ensure reviews and personal development programmes are being completed for all staff.
• Complete occasional customer site inspections and site audits.
• Support HSEQ Manager with external audits.
• Responsible for managing company uniform and personal protective equipment.
• Review monthly internal audits for actions.
• Forecast planning with internal department managers to support for peak periods and operational demand.
• Ensure strong communication with the finance department.
• Be available on call for alarms, out of hours work and weekends.
• Responsible for vehicle investment renewal proposals. Forward plan at least 3 years in advance.
• Ensure stock integrity is maintained through accurate booking in/out and storage.
• Ensure efficient and compliant waste management processes are always adopted.
• Ensure safe operating practices for forklift trucks and other plant/machinery.
• Maintain forklift truck license records.
• Ensure stock checks and cycle counts are completed in line with internal and client SLAs.
• Monitor and report on staff productivity.
• Manage transport partners including, onboarding, annual reviews focusing on performance, quality, costs and any training required
• Undertake periodic vehicle inspections and vehicle load inspections.
• Source external training providers.

What You Bring:

Key Skills and Experience:

• Minimum 5 years working in a similar role.
• Proven track record of delivering continuous improvement within an operational environment.
• Strong commercial acumen.
• Excellent communication skills.
• Proficient in the use of Microsoft Office Word, and Excel applications.
• Experience of managing, recruiting, and developing a team.
• Experience of preparing investment proposals.
• Strong management, motivational and leadership skills.
• Excellent planning, organisation, and communication skills.
• Strong analytical skills.
• Ability to analyse data and identify performance trends.
• Exceptional time management and organisational skills.
• Ability to work autonomously and part of a team.
• A sound understanding of the high teach transport and logistics industry.
• Solid knowledge of transport legislation and DVSA compliance
• Experience of all aspects of vehicle procurement
• Managing and maintaining FORS accreditation.

Qualifications:

• Full clean driver's license (class 1 HGV desirable)
• Certificate of Professional Competence, International Road Haulage Operations, (desirable )
• Forklift license (desirable)
• FORS Practitioner (desirable)